Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
THE BEST PHONE I'VE EVER HAD
on November 18, 2024
Posted by: RAPR1997
[This review was collected as part of a promotion.] I love this phone so much. It has an amazing long life battery, the apps run amazing, the screen queality is incredible and the cameras are really good.
Value
5
Written by a customer while visiting Samsung US
Posted by: Derek
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Samsung AI comes in clutch ong. Camera quality 👌🏼
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very well optimized
on November 18, 2024
Posted by: Alesito
[This review was collected as part of a promotion.] I had the Samsung A13 and the S24+ is my first high-end in my life (I'm 22 years old) the experience is the best, the AI has opened my mind to that field, something I love to learn, I am more than pleased
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrea
from Minnesota
Expertise:Expert
Verified Purchase:Yes
I absolutely LOVE this phone. It is very high tech, and I'm still learning, but this is the best Samsung yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery, doesn't feel like an upgrade
on November 20, 2024
Posted by: Kmaie
from Connecticut
I upgraded from an A42 so expected the investment in the Galaxy model to be better than what I received. The battery life is actually less than my 3 year old A42, which is incredibly frustrating. Speed and usability are the same. The camera is great quality which feels like the only improvement.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Social Commerce, November 21, 2024
Thank you for reaching out to us, Kmarie. We always appreciate feedback from our customers. It seems you would like to share your experience with the Galaxy S24+, which features a smarter all-day battery designed to enhance your usage. With this intelligent battery, you can enjoy extended gaming, video watching, and personal time—offering an impressive battery life of up to 29 hours for video playback and up to 88 hours for music listening. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. Check out the links attached for options that should help increase your phone's battery life. If you continue to experience this, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Location ASAP
on November 22, 2024
Posted by: Jessica
Location is the big deal with this product. I got the watch as a gift, for someone that is hard to keep track of!
Written by a customer while visiting Samsung US
Posted by: Harvey
Verified Purchase:Yes
Very satisfied with hardware quality, intelligent design, and impressive battery performance (good life and rapid charge). I really appreciate the Samsung Global Goals Application. Keep up the good work Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone!
on November 22, 2024
Posted by: Anonymous
I traded a S22+ for a S24+ No regrets! This is one excellent smartphone.
Written by a customer while visiting Samsung US