Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Amazing phone with great features
on November 10, 2024
Posted by: VocadoBlue
[This review was collected as part of a promotion.] I used the Galaxy AI advertised on the phone and it works amazingly. It is quick, efficient, and accurate. The phone itself is amazing, and much faster than my old 23+. The phone works perfectly and I'd gladly reccomend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the Hype?
on November 10, 2024
Posted by: kary26
[This review was collected as part of a promotion.] The Samsung Galaxy S24 showcases impressive advancements in AI, enhancing both user experience and device performance. AI-driven features like scene optimization in the camera automatically adjust settings for stunning photos, while the AI-enhanced battery management adapts to your usage habits, improving efficiency and extending battery life. The device's powerful Snapdragon 8 Gen 3 chip is complemented by AI that optimizes app performance and multitasking. Additionally, Samsung's AI assistant, Bixby, is more intuitive, providing smarter voice interactions and seamless integration with smart home devices. While AI improvements are subtle, they contribute to a smoother, more personalized experience, making the S24 a standout for tech enthusiasts looking for AI-driven innovation.
Value
5
Written by a customer while visiting Samsung US
Posted by: Efren
Verified Purchase:Yes
Is nice and faster color is nice and works perfectly
Written by a customer while visiting Samsung US
Posted by: Frog1213
from New york city
Expertise:Expert
Verified Purchase:Yes
As an Android user this phone meets all of my expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Too easy for hackers
on November 11, 2024
Posted by: Faith1
[This review was collected as part of a promotion.] If people couldn't hack so fast and easy and I don't know if that's why phone doesn't work properly or what.
Value
4
Response from Samsung USBy R&R Team, December 12, 2024
Hey there Faith1, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We would love nothing more than to help you with any frustrations you are experiencing with your new phone. The Samsung Galaxy S24+ does come with Knox Security to help protect against any breach of your device and data. We have provided a link to the Samsung Support Team to offer additional assistance with any frustrations and work with you one on one to a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Can't play games without restarting
on November 11, 2024
Posted by: Deathtoiphone
[This review was collected as part of a promotion.] When playing phone in landscape after a using phone all day top right side always becomes unresponsive
Value
3
Response from Samsung USBy R&R Team, November 11, 2024
Thank you for sharing your honest feedback on the Galaxy S24+. The Galaxy S24 features a 6.2" FHD+ display, while the Galaxy S24+ has a larger 6.7" QHD+ display, providing you with more screen space than ever. Enjoy enhanced color and contrast with Vision Booster, even on bright days. We see that you reached out concerning your phone's screen locking when playing games. While gaming on your phone, your screen may lock so that you do not accidentally close out the app. To go back home, simply swipe up from the bottom of the screen. If this persists, please reach out to us at Samsung Support so that we can gather some additional information and further assist you. Thank you for being a loyal Samsung customer! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone works good for me
on November 11, 2024
Posted by: Goodphone
[This review was collected as part of a promotion.] I like this phone for its good price and works good
Value
4
Response from Samsung USBy Social Commerce, November 13, 2024
Thank you for sharing your thoughts on the Galaxy S24+. It's great to see that you've been enjoying your phone. The display sizes for both the Galaxy S24 and S24+ have increased by 0.1 inches, measuring 6.2 inches and 6.7 inches, respectively, compared to the Galaxy S23 and S23+. Notably, the Galaxy S24+ features a QHD+ display, whereas the Galaxy S23 has an FHD+ screen. Additionally, the Galaxy S24+ offers longer battery life than the Galaxy S24. The Galaxy S24's battery capacity has been upgraded to 4000mAh (typical), which is 100mAh more than that of the Galaxy S23. Similarly, the Galaxy S24+ has a 4900mAh (typical) battery, providing 200mAh more than the Galaxy S23+. Once again, we appreciate your feedback. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I really love this phone.
on November 11, 2024
Posted by: NebulousNova
[This review was collected as part of a promotion.] The Galaxy AI makes everything so much more complete with this device. I use it for everything really, from settings up alarms and appointments, down to searching for ingredients for my next meal. This phones a nice upgrade from the previous because the user interface is so smooth and friendly to use. Plus if your looking for and phone that just fits in your pocket this one is it. I cannot give it more credit for design than that it's great for big and small hands alike. Battery last long enough for a full road trip and some before it needs a charge. Sounds quality for the speakers is phenomenal, audio is crystal clear and volume adjustment is effective for most situations you my need to tone it to. The camera is superb and reliable even in low light settings. Overall, I love this phone and would recommend it to anyone. It's definitely my favorite thus far.
Value
5
Written by a customer while visiting Samsung US