Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
4
Best products with price range
on October 24, 2024
Posted by: Mj3698
[This review was collected as part of a promotion.] Good camera, worthy to buy with Samsung features and core UI
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on October 24, 2024
Posted by: BixbyAI
[This review was collected as part of a promotion.] Been 2 months since I got it and battery life is good. Worth the price. Ai is really helpful
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I love galaxy
on October 24, 2024
Posted by: AngelC4
[This review was collected as part of a promotion.] I love my s24+ for the most part. I have always been a big fan. I enjoy the integrated AI. I love the features and the camera as usual.
The battery life needs help and I feel like not much has changed. I wish I had a pen as I miss my note.
It can be confusing at times with the texting options. One is samsung and one i guess is google. I never know which I'm suppose to use. Ii wish it was a bit easier to navigate at times.
It can be confusing at times with the texting options. One is samsung and one i guess is google. I never know which I'm suppose to use. Ii wish it was a bit easier to navigate at times.
Overall, I love the phone and wouldn't dream of switching from samsung.
Value
3
Response from Samsung USBy Social Commerce, October 24, 2024
Thanks for reaching out to us to share your feedback, Angel. We noticed you reached out concerning the Galaxy S24+. We're excited to see that you are enjoying the AI features this phone has to offer. The battery on the S24+ is designed to deliver impressive performance, featuring a non-removable 4900 mAh capacity. Users can expect up to 26 hours of internet usage on LTE and around 25 hours on Wi-Fi. For audio playback, the device offers an outstanding 88 hours when used wirelessly, ensuring you can enjoy music or podcasts for extended periods. Additionally, it provides up to 29 hours of video playback wirelessly, making it an excellent choice for multimedia consumption. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. Check out the links attached for options to help optimize your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support so that we can take further steps to identify what could be causing this. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy of the flagship label
on October 24, 2024
Posted by: LoudRam
[This review was collected as part of a promotion.] I ordered the S24+ as a replacement for my Z Flip 5. I loved my Flip 5 but this is a fantastic phone. It's quick and the screen is beautiful. I use the Galaxy AI to touch up older photos, it's a very nice and useful feature and I also use it to make custom wallpapers. The build quality is first rate. This is a solid phone. The battery life is incredible. It easily last me all day with plenty of power to spare.
In my opinion, dollar for dollar, this is the best phone you can buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Doesnt break or crack easily!
on October 25, 2024
Posted by: Heatherp53
[This review was collected as part of a promotion.] I really am surprised at how drop proof this phone is with only a screen protector. I like the slim design verses my last ultra. (Loved it too) New features every update! Galaxy AI is mind blowing! Definitely recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but wanting more
on October 25, 2024
Posted by: GalaxistLinguist
[This review was collected as part of a promotion.] I switched to the s24+ from the s23 original and got the additional storage space. Worth it! The size I'd perfect and the storage it what I needed. The Galaxy AI function is so helpful; especially after it begins to learn from you and your styles of writing and responses. I do wish there was more synchronized application between samsung and Google though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Galaxy In My Opinion
on October 27, 2024
Posted by: Ronney
[This review was collected as part of a promotion.] I have had many Android phones in my life. I usually upgrade my Samsung devices every birthday. When I discover a more sophisticated model, I treat myself. Back in the day, I worked in an Inbound Call Center for Samsung Appliances. So, I was hooked on these phones.
The phones have never given me any issues with connectivity.
Samsung products are the best in my opinion.
The phones have never given me any issues with connectivity.
Samsung products are the best in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All things fun with S24+
on October 28, 2024
Posted by: Happy2Hopp
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ brings a suite of fun features powered by advanced AI, making it an exciting choice for tech enthusiasts. This phone offers an upgraded camera system with AI-powered enhancements, enabling you to capture sharp, high-quality images in any setting. With features like AI Scene Optimizer, the camera automatically adjusts settings based on the environment, ensuring vibrant colors, perfect lighting, and professional-looking photos. For selfie lovers, AI-driven facial enhancements subtly refine your images, while the enhanced Night Mode utilizes AI to reduce noise and improve detail in low-light conditions.
Samsung’s AI-based personalization features make the Galaxy S24+ even more engaging. Its intelligent battery management learns your usage patterns and optimizes power consumption for longer battery life. With Smart Widgets, the phone suggests apps and routines based on your daily schedule, adding convenience. Samsung's new AI-powered assistant can handle complex voice commands, anticipate your needs, and even suggest tasks or reminders.
For gamers, the S24+ offers AI-based frame rate optimization, reducing lag and enhancing visuals. The phone’s AI-driven heat management system keeps it cool during extended gaming sessions. Combined with the powerful Snapdragon processor, these AI features make the Galaxy S24+ a versatile device for photography, personalization, and gaming.
Value
5
Written by a customer while visiting Samsung US