Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,250 Reviews)
Open Ratings Snapshot
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
1 out of 5
1
Samsung software is a nuisance.
on October 15, 2024
Posted by: Eric
Verified Purchase:Yes
The Samsung account password requirement has been a huge waste of my time.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamOctober 15, 2024
Thanks for reaching out to us, Eric. We appreciate you providing us your honest feedback on the Galaxy S24+. We see that you reached out with concerns about the password requirement on your Samsung account. Your Samsung account provides access to exclusive apps, backs up and restores your data between devices, and assists in recovering your ID or password. Setting up and managing your account is simple, and this guide will take you through the process. During login, modification of phone number, or password reset, you may be prompted to complete two-step verification for additional security. A password is required for a Samsung account to safeguard your personal information and account from unauthorized access. If you have any difficulties accessing your account, please do not hesitate to reach out to us at Samsung Support and we'll be happy to assist you. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Purchase
on October 15, 2024
Posted by: dgff
from New York, New York
Expertise:Intermediate
Verified Purchase:Yes
I am very impressed by the camera and battery. This is my second galaxy, I had an S10
before and it still works but I needed a switch after 5 years and I can notice the difference.
The S24+ looks amazing!, the screen is brighter, the camera is clearer and the zoom!
The AI is okay, I haven't tested it fully yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24+ Review: A Flagship Experience
on October 15, 2024
Posted by: Manicholas
[This review was collected as part of a promotion.] Samsung's latest flagship, the Galaxy S24+, delivers a powerful and refined smartphone experience. With its blazing-fast processor, stunning 120hz AMOLED display, and advanced camera system, it's a versatile device that caters to both productivity and entertainment needs. The S24+ boasts a top-tier processor that handles demanding tasks with ease. Whether I'm multitasking, gaming, or editing the gorgeous videos I've taken, the phone's performance is consistently smooth and responsive. The AMOLED display is a visual masterpiece, offering exceptional brightness, contrast, and color accuracy. Its high refresh rate ensures a seamless and fluid scrolling experience. For movie enthusiasts, the S24+ is a dream come true. Its large screen and powerful speakers create a truly cinematic experience. Streaming services like Netflix and Disney+ look stunning on the phone's screen, and the audio quality is rich and detailed. The S24+'s integration with Samsung's ecosystem enhances social media interactions. Galaxy AI helps you manage notifications, personalize your feed, and discover new content. The phone's excellent connectivity options ensure a reliable and fast internet connection, whether you're using Wi-Fi or cellular data. The S24+ is a capable productivity tool as well, delivering seamless multitasking and easy email interactions. Overall I'm loving my time with this phone so far and it has been a well needed upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Balanced Powerhouse
on October 15, 2024
Posted by: SamsungNewbie
[This review was collected as part of a promotion.] The Galaxy S24+ is a powerhouse of a smartphone that delivers a premium experience. With its advanced AI features, it's not just a device but a versatile assistant that enhances your daily life.
Whether you need to set reminders, control smart home devices, or get quick answers to questions, Galaxy AI is always ready to assist.
The AI-powered camera system in the S24+ takes stunning photos even in low-light conditions. Galaxy AI helps optimize settings, suggests creative shots, and even enhances portraits with natural-looking effects.
The powerful processor and ample RAM ensure seamless multitasking and lag-free performance.
The AMOLED display is bright, colorful, and perfect for consuming multimedia content.
The battery easily lasts a full day, even with heavy usage.
If you're looking for a device that combines powerful performance with innovative AI features, the S24+ is an excellent choice.
I LOVE IT!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 16, 2024
Posted by: Donna V
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Love my new phone but do wish they had more case's to choose from.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Genius.
on October 16, 2024
Posted by: Jimmy
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The device is gorgeous, I like it so much! Performs flawlessly!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features perfect size.
on October 16, 2024
Posted by: 345678
[This review was collected as part of a promotion.] Galaxy AI really does boost your productivity and efficiency all while making your life easier.
The galaxy phones have great cameras, easy to use features and are the perfect size.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI is the next step in future for phones
on October 16, 2024
Posted by: Rue001
[This review was collected as part of a promotion.] When Samsung announced that they were going to have Galaxy AI, I was a bit skeptical on the idea, but now I never want to own a phone without it. Samsung's AI has helped fix my photos and summarize web pages, and the live translation on phone calls with the additional option of text chat has made a difference in the industry. All of these features have made life a breeze. I can't wait to see what Samsung does with Galaxy AI, and even now it still feels like the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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