Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Posted by: Kathy T
from Georgetown KY
Expertise:Intermediate
Verified Purchase:Yes
The phone I choose was the S24 + so easy to use. I was able to switch i formation from my old phone to the unlocked phone with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Krissy P
from White Settlement, TX
Expertise:Intermediate
Verified Purchase:Yes
Having previously ONLY had flagship phones, and had down graded last year to a budget phone.... THIS phone brought me back to flagship ONLY! It is sleek, compact, SUPER FAST, and has everything that I need for personal/small business needs. EXCELLENT VALUE!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kyle
Expertise:Expert
Verified Purchase:Yes
I have only had the S24+ for just about two weeks, the phone takes a bit getting use to coming from an S10. The swipe controls changed, and that took some time getting use to, but is not a bad thing over all in my eyes. However, there is one big downside to me and that's the vibration motor.
The vibration motor is so weak that I miss calls while my phone is on my desk next to me, the alarms wouldn't even wake up a new born with how quiet it is. I honestly use my S10 as my alarm clock now because it's just so much stronger. It is such an issue that I take off 2 stars for that alone as I'm not one to always be on my phone, so I have missed calls or text more than I ever have before.
I would recommend this to a friend!
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, October 12, 2024
Hi Kyle, thanks for your feedback on the Galaxy S24+! We’re glad to hear you’re adjusting well to the new swipe controls, even though it’s a bit different from what you were used to. It’s great to know that you’re finding the transition manageable overall. Regarding the vibration motor, we understand how frustrating it can be to miss calls and notifications, especially when it impacts your daily routine. The Galaxy S24+ is designed with various vibration intensity settings that you can adjust under Settings > Sounds and Vibration > Vibration Intensity. If you haven’t already tried tweaking those settings, it might help increase the strength. Your input is valuable and helps inform future improvements! If you need any additional tips on optimizing your device, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jose
Verified Purchase:Yes
Excellent service! Ordering was fast and user friendly. Product came faster and it was all that I was expecting! Clear photos and fast ram! Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great
on October 11, 2024
Posted by: Metooo
[This review was collected as part of a promotion.] This phone is not an upgrade. Forget Ai not easy to navigate
Value
2
Response from Samsung USBy R&R Team, October 12, 2024
We are grateful for your honest feedback. Your input is extremely valuable as we work on making improvements. We see that you reached out to review the Galaxy S24+. The display size of the Galaxy S24+ has increased by 0.1 inch compared to the Galaxy S23+, now measuring at 6.7 inches. In addition, the Galaxy S24+ features a QHD+ display, while the Galaxy S23+ screen remains FHD+. The battery life of the Galaxy S24+ is longer than that of the Galaxy S23+. Compared to their predecessors, the Galaxy S24+ has a 4900mAh (typical) battery, which is 200mAh more than the Galaxy S23+. The Galaxy S24 and S24+ utilize AI across many apps and experiences. For instance, the camera uses AI Zoom to capture better zoom photos. You can also use AI to edit images, such as Generative Edit, which can fill in backgrounds and move, resize, or erase objects. Live Translate enables you to communicate in other languages over the phone. Check out the link attached for instructions on how to use the AI features on your device. For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10000753/
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Written by a customer while visiting Samsung US
Customer Rating
5
This product could easily run 120 edits
on October 11, 2024
Posted by: Aljanad
[This review was collected as part of a promotion.] I like all the new features my s24+ offers especially the interpreter because it facilitated communication with the foreigners in the organization I work for.
Value
5
Written by a customer while visiting Samsung US
Posted by: Saravanan
from Charlotte
Expertise:Intermediate
Verified Purchase:Yes
It's smooth and only samsung provides easy steps for my exchange
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The absolute best out there
on October 12, 2024
Posted by: vinocossauro
[This review was collected as part of a promotion.] Galaxy AI has been a game changer for someone who deals with people from multiple countries. The live translation in fantastic and has helped me conduct business better.
Overall, the phone is very well balanced, never lagged or glitched one time, battery lasts well over a full day. Gaming is also a really good experience.
Value
5
Written by a customer while visiting Samsung US