Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,249 Reviews)
Open Ratings Snapshot
Rating breakdown 4,249 reviews
5 Stars
3,510
4 Stars
586
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
The phone that does it all!
on June 30, 2025
Posted by: jerrelljuelz
[This review was collected as part of a promotion.] Galaxy AI this phone is legit. Cool features and ahead of its time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very quick and responsive durable phone
on June 30, 2025
Posted by: MrPickleMonster
[This review was collected as part of a promotion.] The Samsung S24 Plus? Oh man, this phone is seriously awesome. I've been using it for a while now, and it's just a joy to have. If you're looking for a new phone that feels super premium but doesn't hit your wallet as hard as some of the crazy expensive ones, this is definitely it.
That Screen Though!
First off, the screen on this thing is insane. It's huge, at 6.7 inches, and everything just pops. Colors are vibrant, blacks are super deep, and whether I'm just scrolling through Instagram or watching a YouTube video, it all looks incredible. Even when I'm outside on a super sunny day, I can still see everything perfectly clear, which is a huge plus. And the way it scrolls? So smooth. It's just a feast for your eyes.
Speedy Gonzales
This phone is a speed demon. Seriously, no matter what I'm doing – jumping between a bunch of apps, playing a graphically intense game, or even trying to quickly edit a photo – it handles it all without a hiccup. Everything opens instantly, and there's never any frustrating lag. It just feels incredibly fast and responsive.
Battery for Days (Almost!)
And the battery life? It's a game-changer. I used to always worry about my phone dying before the end of the day, but with the S24 Plus, those worries are gone.
Galaxy AI is truly impressive, offering a seamless and intuitive experience that genuinely enhances daily phone usage. Features like "Circle to Search" are incredibly handy for quick information gathering.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST PHONE SINCE THE NOTES!!!
on June 30, 2025
Posted by: Lillies
[This review was collected as part of a promotion.] This phone is absolutely AMAZING!!! The things you can do and amount of storage is great. My favorite phone was the Samsung Notes and since then I've not been able to find a phone that is comparable. This phone does what the note could and much more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its samsung what more do I need to say?
on June 30, 2025
Posted by: Quebabi89
[This review was collected as part of a promotion.] I love my Samsung galaxy s24 plus and the galaxy AI features it comes with. Samsung will always be my go to for smart devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 30, 2025
Posted by: Sallyjack
[This review was collected as part of a promotion.] Galaxy AI
I use my phone for everything, gaming calls, work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s24 + is very good device. I always satisfied with
on June 30, 2025
Posted by: kssik203
[This review was collected as part of a promotion.] S24 + is good device. Actually AI part.
Removing backgroud is super good and fast.
translate is also using very often.
it is fast and accurate I think.
Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Expectations
on June 30, 2025
Posted by: 335428
[This review was collected as part of a promotion.] The phone is good. Looking.forwars to the S26 ultra!
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 3, 2025
Hi there 335428, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We are so happy to hear that you are pleased with the usage and features of your device, and are excited about any potential upcoming devices we will be launching in the future. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The AI features for photo edition are awesome.
on June 30, 2025
Posted by: YP2311
[This review was collected as part of a promotion.] I use AI to edit my photos and remove objects, and it's perfect. I love the overall system for paying, interacting with social media, etc. The biggest concern is the screens; despite the new technologies, I can see a few scratches.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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