We appreciate you taking the time to share your experience with us. Your feedback is invaluable to us, and we always welcome the opportunity to hear from our customers. We noticed that you recently reached out to us regarding the Galaxy S24+. The S24+ boasts a new and improved heat dissipation system, specifically designed to maintain optimal gaming performance. Our latest Vapor Chamber is larger than its predecessors and is equipped with an integrated liquid-type thermal interface material, enhancing the overall heat dissipation capabilities of the device. We acknowledge your concerns about your phone getting hot when using the chat feature. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide in the link provided below to help keep your devices at their normal operating temperature. If this continues after trying the options provided, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ overheating)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus