Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.6
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
209
4 Stars
35
3 Stars
13
2 Stars
7
1 Star
7
92%of customers recommend this product.
(
179 out of
195)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Posted by: Alexander U
Expertise:Expert
Verified Purchase:Yes
The phone is Okay. I am used to the Galaxy Note, so this is a new change for me since years ago. It's smooth and functionality is okay.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
2
Response from Samsung USBy Social Commerce, December 3, 2024
We appreciate you reaching out to share your thoughts on the Galaxy S24+, Alexander. The S24+ features several exciting capabilities, including Sketch to Image, which allows you to draw from scratch or enhance a photo, and watch as AI transforms your doodles into detailed images. The Portrait Studio lets you turn selfies or pictures of friends into stunning artwork, fueling your imagination with AI assistance. You can also use Live Effect to preserve old videos as epic replays with Galaxy AI, capturing memories in slow motion. With Google Gemini to receive help with learning in innovative ways, writing thank-you notes, planning events, and more. We love to see that you have been enjoying your S24+. If you need any assistance with anything, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mia M
from Detroit, MI
Expertise:Intermediate
Verified Purchase:Yes
I had purchased the Samsung Galaxy S23+ in February of 2023. I absolutely loved that phone and I wouldn't have upgraded had I not accidentally cracked the screen. The Black Friday deals were incredible this year! To repair the screen on my S23+ would have cost me the same as to upgrade to the S24+ with my current trade-in, so it made more sense to just upgrade.
I personally don't believe that the hardware and software updates from the S23+ to the S24+ are worth the steep price, but in my situation it was a necessity. I love the S24+ as much as the S23+ and will continue to enjoy all that Samsung has to offer with this very capable smartphone.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jennell A
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Phone feels good in the hand. Love it. Appreciate the bigger display drom my previous S22.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Social Commerce, December 10, 2024
Hey there Jennell A, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We are so happy to hear you are pleased with the feel and inital functionality of your new phone. We would love to help you in your journey of discovery of your new device, and have provided links to the full device manual to help you and the Samsung Support Team if you have any questions, for your convenience. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Arthur
Verified Purchase:Yes
Great phone that is very snappy and takes great pics.
Design
5
Written by a customer while visiting Samsung US
Posted by: cquinn
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the new flat screen! Great performance, only had it about a month but love it much more than my S22ultra.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Patrick
Verified Purchase:Yes
Very nice phone. Nice screen and android auto works without a hitch. It did not on our other android phone. All in all a very happy customer.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Edith A
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
I've used my phone for 2 weeks now. Really loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vince
from Oviedo, FL
Expertise:Intermediate
Verified Purchase:Yes
Much faster with several more features and takes great pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US