Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
3
Very very disappointed
on August 13, 2024
Posted by: Diannes
[This review was collected as part of a promotion.] I was so excited to get this phone but was quickly disappointed. It doesn't fully charge and the pop ups are NUTS . FOR WHAT IM PAYING FOR IT ITD BE NICE IF IT WORKED
Value
3
Response from Samsung USBy R&R Team, August 14, 2024
Thank you for sharing your feedback, Diannes. We value your input as we strive to make continuous improvements. We acknowledge your concerns about the Galaxy S24+. We understand that pop-up ads can be very intrusive. Most of the time, these pop-up ads are triggered by a third-party app that you recently installed. Please follow the link we have provided to help you remove these pop-ups. Additionally, we have included a link to assist you with troubleshooting your battery not charging fully. If you require further assistance, please don't hesitate to contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00084982/ (pop-ups)
https://www.samsung.com/us/support/troubleshoot/TSG10001462/ (charging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00084982/ (pop-ups)
https://www.samsung.com/us/support/troubleshoot/TSG10001462/ (charging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Memory and performance Munster!
on August 13, 2024
Posted by: Ticoylaly1
[This review was collected as part of a promotion.] I use my S24+ for everything. Work, information entertainment everyday. I love the Artificial Intelligence use in photo and also translate on real time calls@
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 14, 2024
Posted by: Nick09
[This review was collected as part of a promotion.] Chock full of features. Feels very comfortable to hold and use. Battery life is phenomenal. Slowly learning about the galaxy AI features but they're very helpful so far
Value
5
Written by a customer while visiting Samsung US
Posted by: Erik
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
It is mostly a great phone. However, some "features" are annoying and cannot be turned off. For example, if I choose to ignore a call, I get an audible notification that I have a missed call. Obviously, I KNOW that.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on August 15, 2024
Posted by: LovinSamsung2
[This review was collected as part of a promotion.] Use my phone mainly for work and let me just say Samsung AI is genius, makes taking notes and managing meetings so much easier, have been a galaxy buyer since the s3 and they always get better!! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on August 15, 2024
Posted by: Shortawakening
[This review was collected as part of a promotion.] I have always gone with the least expensive phone, but I was introduced to the S24+ and fell in love. I love the camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super fast
on August 16, 2024
Posted by: Detroitqueen
[This review was collected as part of a promotion.] I love the Galaxy AI features that help with my texting experience! I also love that the Galaxy 24+ has a bigger screen than last time and had made it's self stand our from the regular model. It's almost as good as the 24 ultra minus 1 or 2 features but it's very powerful all on it's own. I appreciate the better display that can be the same as the 24 ultra and that it still has wireless charging. It's great for playing games and split screen when multi tasking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on August 16, 2024
Posted by: Lvmycell24
[This review was collected as part of a promotion.] I love my phone, it's fast and does what I need it to do especially for my job, my apps run faster unlike my last old ancient phone.
It's big like I like my phone as well, I'm still learning a few new things my phone could do too.
It's big like I like my phone as well, I'm still learning a few new things my phone could do too.
Value
5
Written by a customer while visiting Samsung US