Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
4
Pretty OK, but missing my S23 Ultra
on August 12, 2024
Posted by: MissinMission
[This review was collected as part of a promotion.] So my Galaxy S24+ is pretty ok. All of the bells and whistles...good camera, nice battery life, and great storage. With the new updates, some features are slower, but good phone overall. I haven't used the AI feature, but have taken some AI enhanced photos and they are super realistic and creepy. Miss my S23 Ultra, but 4 star phone overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG DOES IT AGAIN!!
on August 12, 2024
Posted by: Gioblue
[This review was collected as part of a promotion.] Love the galaxy phone features from fast charging to the new Galaxy AI feature. I used my phone for social media but most importantly to stay in touch with family. The video calls are excellent and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24 Review
on August 12, 2024
Posted by: Frankie
[This review was collected as part of a promotion.] The Galaxy S24 is a fantastic phone for those looking for a compact flagship with top-of-the-line features. While it doesn’t drastically change the formula from the S23, the incremental improvements in design, performance, and camera quality make it a worthy upgrade. However, those who already own the S23 might find the changes too minor to justify the upgrade. Overall, the S24 is a solid choice in the premium smartphone market, offering a well-rounded experience with few compromises.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!!
on August 12, 2024
Posted by: GameBoysFantasy
[This review was collected as part of a promotion.] Such a wonderful phone. I have always been a Samsung user and this is the best phone of all time and for so many reasons. It is so great that my hinsband has the same. He has always been a Pixel phone user and said he would never change but less then 2 weeks after i got mine he needed it. We also got the matching SE headphones and watch 6 each.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone. Few problems.
on August 12, 2024
Posted by: Tinglewink
[This review was collected as part of a promotion.] I love this phone. I love the AI features and the camera and just in general how the phone runs. Although there were a few problems. Upon buying the phone it is giving me a constant warning and I am unable to charge my phone for almost 3 months using a cord. I have been having to use a wireless charger to charge it which isnt that efficient.
Value
3
Response from Samsung USBy R&R Team, August 15, 2024
Thanks for sharing your insights with us! Your feedback help us make improvements to our products and services. We understand that you are reaching out to share your experience with the S24+. The Galaxy S24+ features a QHD+ display, while the Galaxy S23 has an FHD+ screen. The Galaxy S24+ has a longer battery life than the Galaxy S23. Compared to their predecessors, the Galaxy S24 has a 4000mAh (typical) battery, which is 100mAh more than the Galaxy S23. Additionally, the Galaxy S24+ has a 4900mAh (typical) battery, which is 200mAh more than the Galaxy S23+. We're happy to see that you are loving your phone but we would like you to get the most out of your device. Samsung offers a 12-month limited manufacturer defect warranty through Samsung Care. We will be attaching a link that should help you troubleshoot your charger. If this persists, please reach out to us at Samsung Support so that we can look into a resolution for you. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOopzZJEZO5Y4RLwf4YsOUGK37ju_9ZvOI3-DpIzlko1tOTdIwbPI (charger)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/?srsltid=AfmBOopzZJEZO5Y4RLwf4YsOUGK37ju_9ZvOI3-DpIzlko1tOTdIwbPI (charger)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever had.
on August 12, 2024
Posted by: Jack359
[This review was collected as part of a promotion.] It works smoothly, the picture resolution is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart phone just got more intelligent
on August 12, 2024
Posted by: Samson
[This review was collected as part of a promotion.] I am really enjoying the Galaxy S24+, I especially like being able to use Galaxy AI to review my text messages and modify the style of the message depending on the intended recipient. Sometimes, I'll have Galaxy AI revise my texts to make them more professional, while other times adding emojis or making it casual is more appropriate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The almost perfect phone!
on August 12, 2024
Posted by: JorgeorgeC
[This review was collected as part of a promotion.] The s24+ is the perfect balance of performance and budget. It gives all the best features like increased battery life while still having a pretty good price point. The power and snappiness is second to none, and it just overall is a great experience. The only thing that I think detracts from this phone it's touch responsiveness. It always feels like something is being pressed that shouldn't be. Outside of that it's definitely the best bang for your buck. Plus all the new features like the galaxy AI make ease of use easier and allows for all sorts of possibilities. My favorite is definitely the way the AI can correct and edit pictures!
Value
4
Written by a customer while visiting Samsung US