Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: Pistol247
[This review was collected as part of a promotion.] I use my Samsung for work social media streaming videos tv communicating for work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seniot citizens learning high tech
on August 12, 2024
Posted by: Need2goAI
[This review was collected as part of a promotion.] Enjoying features and functions. Tried AI and it wrote a great summary for me. Loved it, more technology less stress
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s plus
on August 12, 2024
Posted by: Thunderbob43
[This review was collected as part of a promotion.] The overall time spent on the phone is playing online games It performs flawlessly no glitches no stills no crashes The game is approximately three point six gigabytes of memory It's a real world player versus player so timing is critical. My texts are sent not sending never a issue. Phone calls Nothing spectacular they're very clear, never dropped unless I hang up. The bluetooth in my pocket 30 feet away maybe more picks up in car like music or a phone call, Example: You walk out of your home, you're on the phone with the individual as soon as you get into range from your car if it's turned on it will automatically switch to it automobile bluetooth for me. My previous favorite phone was a stylo five from lg, During the night, approximately eight hours play spotify on medium volume battery life consumes approximately fifteen percent the phone is a few months old.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing
on August 12, 2024
Posted by: WannaBeRacer
[This review was collected as part of a promotion.] The best galaxy, hands down. With the new Galaxy AI features, the new S24 series is simply the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Neat phone
on August 12, 2024
Posted by: Tearsanddrama
[This review was collected as part of a promotion.] The Galaxy S24 is a great phone. It is quick, holds charge well, responds to voice commands, and is the perfect size. The pictures are great as well. The only complaint I have is with the auto correct or lack thereof and the voice to text feature.
The auto correct doesn't seem to recognize words or phrases I use often and I have to change them manually. The voice to text doesn't recognize punctuation words so if I say "question mark" it types the words out instead of inserting a question mark.
Everything else about the phone is great and it seems like Samsung is doing a great job of keeping up with updates and fixes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Talk about functions and ease of use!
on August 12, 2024
Posted by: Gus1980
[This review was collected as part of a promotion.] I use my phone for personal use, the easy use and function of this phone is amazing. You can use multiple screens at ease of use to do an assignment and watch a show at the same time. It's easy to navigate and find what you need without having to search through an online source. Very happy with this phone and wouldn't trade it for anything less! I do love the AI feature to talk to people in another language. Before I had to type it out in translate online, but now I can call and it will translate back and forth with who I'm speaking with.. This is an amazing feature. There are so many useful features that this could turn into an exciting book of learning!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy S24+
on August 12, 2024
Posted by: Love2pic
[This review was collected as part of a promotion.] I will always be a Galaxy girl! No other phone compares for me. I take alot of pictures of my family and alot of the sky. All through out my day and I have yet to get a bad picture. The rest of the phone is just as impressive. And I really am liking the Galaxy AI as well. Very informative. 10 out of 10 I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
VERY DISAPPOINTED
on August 12, 2024
Posted by: DISAPPOINTED10K
[This review was collected as part of a promotion.] I must say I am very disappointed in this phone. Although it has new features like finding items on internet using a picture of the item. Which is a great added function. The phones volume constantly goes in and out when on speaker. If you have too many apps open the phone does not work properly. I've had people call me and say my phone went straight to voicemail several times. After several attempts they text to let me know they have been calling. So many times I receive their text and the phone is in my hand and never rang. I've tried to call my life partner who has the same phone and his phone goes straight to voicemail as well. But when I text him to find out why he's not answering. He says hus ohone never rang. Once I turn my phone off/on then I can reach him or him me. Spent too much money for this phone to work so badly. We bought walkie talkies to use as a back up when we know we are no going to be too far from each other.
Value
2
Response from Samsung USBy R&R Team, August 20, 2024
Thanks for the outreach. We appreciate your loyalty as a customer and are always here to assist you. We're thrilled that you are enjoying the features of your S24+, especially the visual search functions. The Circle to Search feature, powered by Google, on the Galaxy S24, allows you to swiftly search for information related to what you see on your screen. You can easily perform a search for images, videos, or text using a simple gesture with your finger or the S Pen. This feature enables you to conveniently search for image information across the Gallery app, web, social media, and more. We understand that it can be frustrating to encounter low audio quality during phone calls. If you're experiencing difficulty in hearing the person on the other end of your phone call or the speakers don't appear to be functioning correctly, there are a few things you can check. For instance, if you can't hear anything, your phone may be connected to another device where the audio is being redirected. Alternatively, if the sound is very quiet, the speakers might be clogged. It's also possible that a software glitch or physical damage could be causing this situation. We recommend checking out the link attached to help troubleshoot this. If this continues, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/#:~:text=During%20a%20call%2C%20press%20the,for%20each%20type%20of%20sound. (audio)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/#:~:text=During%20a%20call%2C%20press%20the,for%20each%20type%20of%20sound. (audio)
Written by a customer while visiting Samsung US