Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Samsung Galaxy with Galaxy AI makes life easier.
on August 12, 2024
Posted by: Galaxy3005
[This review was collected as part of a promotion.] One of the most notable features of the Samsung Galaxy S24+ is its integrated AI capabilities. Recently, while composing a message, I discovered a writing feature that allows for the conversion of messages into various formats. This includes professional language suitable for formal emails and friendly tones appropriate for communication with friends and family.
The camera and screen of the device are widely recognized as being among the best available in the market, and I believe there is no need to elaborate on their exceptional quality.
In summary, my transition to the Samsung Galaxy S24+ has been a positive experience, and I am thoroughly satisfied with its performance and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not very impressed honestly
on August 12, 2024
Posted by: Tippint
[This review was collected as part of a promotion.] I am honestly not very impressed with this new phone. I upgraded from my Samsung galaxy 8 Active and I liked it a lot better. Pros: Camera is good quality and takes nice pictures. Cons: Super sensitive and many times it's doing things I didn't want on many occasions. Style wise it's bigger and bulky harder to hold on too very slick in your hand easy to drop. Screenshots forget it very cumbersome your supposed to be able to hold the two buttons down on the right edge......rarely works you end up just increasing the volume and getting no screenshot. Alternatively you can swipe your hand across the screen for a screenshot but this is also poor idea IMO. You end up not getting the screenshot you wanted. I'm honestly tempted to reactivate my old Samsung Galaxy 8 Active again and sell this phone. It was much easier to use and overall a better phone IMO.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
It's great to hear from you! We appreciate you taking the time to share your experience with the S24+. We appreciate your honesty as we strive to make improvements. With our latest Super HDR upgrade, you can capture vibrant photos exactly as you see them, from preview to posting. It even works when you're using Instagram. We have two ways you can take screenshots on your phone.
1. Using the Buttons: Press and hold the Volume Down button and the Power button simultaneously for about 1-2 seconds. The screen will flash, and you'll hear a shutter sound indicating that the screenshot has been captured.
2. Using the Palm Swipe Gesture: Make sure the palm swipe gesture is enabled by going to Settings > Advanced features > Motions and gestures and turning on Palm swipe to capture. Swipe the edge of your hand across the screen from left to right or vice versa to take a screenshot.
If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Using the Buttons: Press and hold the Volume Down button and the Power button simultaneously for about 1-2 seconds. The screen will flash, and you'll hear a shutter sound indicating that the screenshot has been captured.
2. Using the Palm Swipe Gesture: Make sure the palm swipe gesture is enabled by going to Settings > Advanced features > Motions and gestures and turning on Palm swipe to capture. Swipe the edge of your hand across the screen from left to right or vice versa to take a screenshot.
If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones on the market today!
on August 12, 2024
Posted by: HiZukoHere
[This review was collected as part of a promotion.] As the title says comma this is one of the best phones on the market today, the large screen with h d quality video and pictures pairs perfectly with one of the best cameras.I've ever had on a phone.
It's a I features like image searching four pictures as well as the instant translation that you can get from.This phone has made my life and my job so much easier to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall performance of phone
on August 12, 2024
Posted by: Chip4033
[This review was collected as part of a promotion.] I will like to take a moment of thanks to company and everyone involved in the making of wonderful products! I found that the incredible speed and accuracy to be able to handle multiple screens for work/play! There's nothing this company has been able to conquer and completely take reign over being the the best in user friendly devices! I am still learning how to use the AI on my phone but I'm loving it more and more everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 12, 2024
Posted by: AIreciewIke
[This review was collected as part of a promotion.] Phone works great. My first new Samsung in a long time. I find the Galaxy AI especially useful when scanning for parts and making sense of smeared out text
Great phone, keep it up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product holds up
on August 12, 2024
Posted by: Love123
[This review was collected as part of a promotion.] With galaxy ai moving along heres my review of my galaxy...I've had this phone for three years and this phone is hardy ..I mean it's sturdy ...I've dropped this phone numbers of times and not even a scratch ( and as someone that drops every thing) you know how important that is not to mention costly. As for graphics they are great and fluid most times phone slows down anytime it needs to update and the updates eat up storage..not to mention it automatically saves anything you share..and with no card to retrieve your pictures I would not get this phone again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 12, 2024
Posted by: SamSungReviews
[This review was collected as part of a promotion.] I would say it works great for everything, user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24+
on August 12, 2024
Posted by: BoboBeast
[This review was collected as part of a promotion.] Loving the features, design, usage and all compatible systems of this device. I fell in love with my notes but I can always say Samsung does an amazing job at upgrading devices and I fell in love with my S24+. Wonderful access to the Galaxy AI feature as well.
Value
5
Written by a customer while visiting Samsung US