Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
4
Awesome phone
on August 12, 2024
Posted by: Reedman420
[This review was collected as part of a promotion.] Phone is fast the AI feature is great runs smoth from one app to another lots of storage space
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome features
on August 12, 2024
Posted by: tdave81
[This review was collected as part of a promotion.] I am able to do so much from my phone such as work, school, and taking care of my family. I also play games and do social media with little issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What a great Smartphone!
on August 12, 2024
Posted by: RadBrad
[This review was collected as part of a promotion.] Galaxy smartphones and their AI features are super cool! They offer great performance, awesome cameras, and a seamless experience. Plus, the AI helps make things easier and more intuitive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 12, 2024
Posted by: DevXMachina
[This review was collected as part of a promotion.] Phone is really snappy. Love the Galaxy AI features when editing photos. Don't love it when Samsung auto downloads games every week that I have to uninstall but that isn't not the phone's fault.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not very happy with this phone
on August 12, 2024
Posted by: SmokingGinger
[This review was collected as part of a promotion.] The phone gets hot when watching anything. Or even playing a game. And now I can't update any apps I have. I go in and update them then the next day they need updates again!!! Very frustrating 😕
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
Thank you for sharing your feedback! We greatly value input from our loyal customers and are grateful for your insights. We see that you've reached out to express your opinion on the S24+. We appreciate your perspective. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range within which they operate optimally. While they may feel warm under certain conditions, such as during charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Here's a link that should help you get your device working properly without overheating. We would like to gather more information about what you are experiencing with your apps so that we can further assist with that. Please reach out to us at Samsung Support so that we can get started on looking for a resolution. We look forward to hearing from you!-Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Al is a Great valuable product
on August 12, 2024
Posted by: Bklue66
[This review was collected as part of a promotion.] Galaxy Al is good device with sound and picture and dowloading
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love S24+
on August 12, 2024
Posted by: R2Phone
[This review was collected as part of a promotion.] I Love my S24+. No problem and it meets all of my needs for business use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy-to-use and great visual
on August 12, 2024
Posted by: Topshot
[This review was collected as part of a promotion.] I've been a strong samsung user for years, and this phone proves why. It has been reliable in the oddest of places, has held up against the elements. The memories I've captured with the new camera design will last me a lifetime.
Value
4
Written by a customer while visiting Samsung US