Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,250 Reviews)
Open Ratings Snapshot
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
3 out of 5
3
Nice phone. Camera great. Galaxy AI not so good.
on August 12, 2024
Posted by: Soxfan123
[This review was collected as part of a promotion.] Galaxy AI not my favorite feature. Good camera. Fast operating system.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 23, 2024
Thanks for providing us with your honest feedback. We appreciate you sharing your thoughts about the S24+. The Galaxy S24 and S24+ utilize AI in various apps and experiences. For instance, the camera uses AI Zoom to capture improved zoom photos. AI can also be used to edit images, such as with Generative Edit, which can fill in backgrounds and move, resize, or erase objects. Additionally, Live Translate allows you to communicate in other languages over the phone. We're happy to see that you are enjoying the camera. If you have any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best I've ever had!
on August 12, 2024
Posted by: KrazyKriz
[This review was collected as part of a promotion.] The memory in this phone is so big, and all apps are much easier to use and much faster! I found out about Gemini AI, and it's so wonderful. I've learned a lot about everything whenever I've asked. I'm in love with this Samsung S24+! Thank you for creating this phone! ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, fast speed
on August 12, 2024
Posted by: Taxman720
[This review was collected as part of a promotion.] Since purchasing the phone, I have noticed faster download speed, better service, clearer photos and all around better performance. I upgraded from the S22 and couldn't be happier. And the galaxy AI is extremely helpful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great!
on August 12, 2024
Posted by: RJSmama
[This review was collected as part of a promotion.] I have really enjoyed this phone! It has good quality, great photo resolution, and the speed is really nice. The Galaxy AI is a really neat feature too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of features
on August 12, 2024
Posted by: MRondeau
[This review was collected as part of a promotion.] This phone is great! Lots of great features and I'm still exploring the Galaxy AI features. The storage is awesome and the 5G is superfast
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome l!
on August 12, 2024
Posted by: BIGBuhhda
[This review was collected as part of a promotion.] Great working Phone does Everything I need! Would recommend for Work, Play, And Travel!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great like all my Samung devices.
on August 12, 2024
Posted by: TheDamon
[This review was collected as part of a promotion.] This thing keeps my day to day organized. Easy to sync with all smart devices I have for the house. And as fast as you need. Love the wifi 6 option.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone with lots of features
on August 12, 2024
Posted by: Tsg778
[This review was collected as part of a promotion.] I purchased my S24+ a few months back but only recently started using it as my main phone.
So far, my user experience has been great. The phone is fast with beautiful screen. Even though I was familiar with Samsung products, there was and is much to learn about the capabilities and features of this phone, especially the remarkable new AI features.
I am truly enjoying this phone and expect that this feeling will only get greater as I become more familiar with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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