Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Posted by: Charles
from NYC
Expertise:Intermediate
Verified Purchase:Yes
It does everything I want and more, right down to allowing multi sim usage (an esim from one company and physical sim from another). The only problem is that the body is so slick it can slip out of your hand if you don't put it into a good case.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect all around Samsung S24+
on August 7, 2024
Posted by: Poncho56
[This review was collected as part of a promotion.] Samsung wins big this year with the Samsung Galaxy S24+ that is coupled with the assistance of Galaxy AI. It comes running Android 14 with the Samsung One UI 6.1 skin.
The Galaxy S24+ is nicely sized with rounded corners and a flat screen. A beautiful AMOLED 6.7" screen with a max brightness of 2600 NITS is the first thing noticed once you power it on.
Long battery life is another great feature of this marvelous phone. It comes with a 5000 mAh battery (4900 mAh typical) and one can easily get through any day with the phone. Software optimization helps achieve this even more so with this year's S24 models.
The S24+ is genuinely a premium build with a powerful processor. That power is the Snapdragon 8 Gen 3. With high-quality hardware, outstanding software, and top-tier performance and a host of Galaxy AI tricks, this phone is perfect. Well almost....
Camera arrangement needs a little love to perform better than our of the box. Open settings in the camera app and choose Intelligent optimization. This is another Galaxy AI trick to help you with the perfect all around phone without sharp corners.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better battery life and features
on August 7, 2024
Posted by: S24plus
[This review was collected as part of a promotion.] I love the battery life compare to the S22 Ultra that I had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Make it prompt for password when i try my finger
on August 7, 2024
Posted by: Alex
Expertise:Intermediate
Verified Purchase:Yes
Phone forces password over fingerprint for security, which is fine. But it does't turn the screen on and say put password in. It just stays in sleep mode and so i keep trying my finger before realizing it wants my password. Other than that the phone is fine. But its getting really annoying.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for getting in touch, Alex. We appreciate you sharing your experience with the S24+. Whatever the task, the Galaxy S24 provides an incredible experience with enhancements in its chipset, 15-inch display, and more. Every Galaxy S24 Ultra is equipped with the Snapdragon 8 Gen 3 Mobile Platform for Galaxy. If your phone's fingerprint sensor is not recognizing your fingerprints properly, it could be due to various factors related to the fingerprint or the surroundings. Please ensure that your fingers are neither too dry nor too wet and that they are fully placed over the sensor area. For more options to troubleshoot your fingerprint scanner, please check out the following link. If this persists, feel free to contact us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Same same only different
on August 8, 2024
Posted by: kkuhn123
[This review was collected as part of a promotion.] I upgraded from the S9+. Overalln̈ the experience is nearly the same. I wish they would have changed more things and added more features. For examplen̈ my 6+ year old phone has pretty much the same slow mo functionality as the new one. Why haven't they been able to improve this? Also battery life SUCKS. I though i would be upgrading from my old phone but it seems to drain even faster than my old phones dead battery brabd new out of the box! Galaxy AI seems like a gimmic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy for Life
on August 9, 2024
Posted by: Elkins
[This review was collected as part of a promotion.] This is my fifth Samsung Galaxy phone and I love it. It has great battery life and cameras. It's perfect size allows it to easily fit in my purse or pocket. The display is beautiful and clear. The customization options are fantastic. It feels great in my hands. Audio is great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Douglas
from new york
Expertise:Intermediate
Verified Purchase:Yes
solid phone great camera and light weight samsung has hit a home run on this one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No dissapointments , whatsoever .
on August 10, 2024
Posted by: MysticMuse
[This review was collected as part of a promotion.] The Galaxy S24+ EXCEEDED my expectations . I love every last feature embedded into this phone . Galaxy AI blew my mind considering that is what keeps it all fresh , dated and making this a technological masterpiece !
Value
5
Written by a customer while visiting Samsung US