Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
This camera is amazing
on July 29, 2024
Posted by: Mystarry
[This review was collected as part of a promotion.] Along with the amazing camera on this phone the "Galaxy AI" is great for editing and blending pictures together. The operating system is really easy to use and the phone has a great price. 10 out of 10 would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great feature
on July 29, 2024
Posted by: Angela
[This review was collected as part of a promotion.] I love using my galaxy. I basically run my life from it. I use the Galaxy AI to set alarms, help me figure out what I am going to say, and plan things out like meals and activities. It is by my side all the time. It has definitely become a part of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 29, 2024
Posted by: Evolved1
[This review was collected as part of a promotion.] Great phone! I would recommend this phone to family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible phone over all!
on July 29, 2024
Posted by: Gwootsa
[This review was collected as part of a promotion.] I am a huge fan of my new phone, from the galaxy ai photo search feature, to just the lightning fast speed and incredible photo quality. If I could give a 4.9 I would, but the one thing I would like to see these new ai features used default in would be an out-of-the-box visual voicemail.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Has some flaws
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have not used Galaxy AI nor do I care to use it. This is a solid phone except the battery life isn't the best. I go from 80% down to 15% in less than a day. Very frustrating that the LED light indicator has seemingly disappeared, while my Galaxy S8 from 2017 had it. Also there's a glitch where App Provided Sounds for notifications doesn't show up. Overall it seems like Samsung is taking multiple steps backward. Not fully happy.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
Thanks for providing your honest feedback to us, Jimbo. It's always great to hear from our valued customers. It looks like you reached out to share your feedback on the Galaxy S24+. The S24+ comes with a larger 4,900mAh battery and more efficient power management from the Snapdragon 8 Gen 3, providing longer battery life and faster charging with 45W Super Fast Charging. To enable super-fast charging, you'll need a 45W charging cable that supports adaptive fast charging. We recommend making sure you are running the latest software version available. Also, check out the link attached for all the options that should help get your battery running at its best. If this persists, please reach out to us at Samsung Support so that we can further assist. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Always Delivers!
on July 29, 2024
Posted by: SamsungEnthusiast777
[This review was collected as part of a promotion.] The Galaxy S24+ is nothing short of amazing! Its sleek design makes it easier to fit in your pockets, not to mention how light it is. It is significantly faster than previous models. In terms of design, it's not too much different than the Galaxy S23 series. However, the nee "Galaxy AI" features have been really fun and convenient to use. Personally, I have thoroughly enjoyed using the translation services when reviewing restaurant menus, translating wording on some graphic t-shirts, and in the text messaging application. While these are just a few notable things I have used Galaxy AI for, there are many more features to explore! This device is great for multi tasking, though more recently, I have experienced fast battery draining and overheating. I have yet to resolve this issue, but other than that, I really do enjoy this device. These phones and the wearble technology constantly improves each year. Samsung delivers innovative and quality products, which is what keeps their loyal consumers coming back for more. I highly recommend this device to anyone looking to upgrade their current samsung device or if you are new to the Samsung family and ecosystem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a pleasure to use
on July 29, 2024
Posted by: Dreamer
[This review was collected as part of a promotion.] I enjoy using this phone. It takes beautiful pictures and videos. Sound quality is good. Easy to read and operate. Love the AI on the phone. I have 2 Samsung phones, 1 Samsung tablet, Samsung smartwatch, and Samsung tv's. Samsung is a quality product. I am happy being their customer. Pleased customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Wordgames
[This review was collected as part of a promotion.] Great phone, easy to use. Wonderful picture. Good to play games on and watch shows.
Value
5
Written by a customer while visiting Samsung US