Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,249 Reviews)
Rating breakdown 4,249 reviews
5 Stars
3,510
4 Stars
586
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Great phone
on July 8, 2025
Posted by: Spudmeckenzi
[This review was collected as part of a promotion.] I love the Galaxy Ai its a great phone superfast loading of apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time Galaxy User
on July 8, 2025
Posted by: FlipCNY
[This review was collected as part of a promotion.] I have never had one issue with the Samsung Galaxy Series Phones. I have been using them since the beginning. They never disappoint being 1 step ahead of all the competition all the time. Smooth operations, amazing video, top notch cameras and the durability is insane. Now with the Samsung Galaxy AI it's even better. I can't say enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on July 8, 2025
Posted by: Tommy1997
[This review was collected as part of a promotion.] I love the phone!!!
All of the features are awesome!!
One of the best parts of it is the Galaxy AI that helps in a lot of things!! :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
so far the best Samsung S series I've owned
on July 8, 2025
Posted by: Ibnosmn
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ is a top-tier smartphone that truly shines. It boasts an exquisite 6.7-inch QHD+ Dynamic AMOLED 2X display, now as bright as the Ultra at 2,600 nits, offering incredible visuals even in direct sunlight. Performance is stellar, powered by the Snapdragon 8 Gen 3 for Galaxy and 12GB of RAM, ensuring silky-smooth operation. The 4,900mAh battery consistently delivers excellent endurance, easily lasting over a day.
The biggest game-changer is Galaxy AI. Features like Circle to Search with Google revolutionize how you search for information on screen. Live Translate is incredibly useful for real-time multilingual conversations, and Chat Assist helps refine your messages. For productivity, Note Assist intelligently summarizes notes, and Transcript Assist aids in voice recordings. Even photography gets a boost with Generative Edit, allowing for intelligent object manipulation in your pictures.
While the camera hardware is similar to its predecessor, the AI enhancements significantly improve the overall experience. The design is sleek with a flat Armor Aluminum frame. With a promise of seven years of software updates, the S24+ is a wise long-term investment, particularly for those eager to embrace the future of mobile AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Devices - Best of All Worlds
on July 7, 2025
Posted by: Grandpa61
[This review was collected as part of a promotion.] What does it mean to actually own a "Galaxy" branded device? Several things actually .. most notable among them is quality craftsmanship. You can rest assured that if your device carries Samsung's flagship moniker, you possess the best of the best. If I sound prejudiced in any way it would be for a very good reason. You see when you purchase a Samsung Galaxy it isn't just well made ...it's a brand evolved from years of 1st in Class research & product development which have led to a continuing series of expected excellence across an impressive line of electronic gadgets and appliances. To top that off Samsung has added seamless communication between these products via their Galaxy AI software. What is left? Perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on July 7, 2025
Posted by: Standfor
[This review was collected as part of a promotion.] I rarely use AI , but it love the streaming ability. I use it to check my stock also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome S24+
on July 7, 2025
Posted by: HopefullyS25
[This review was collected as part of a promotion.] My S24+ is an awesome phone. Great camera especially when using AI features. Very fast processors when searching again especially when using AI features. I'm thinking about getting the new S25+ if I can swing it, and I know it will be just as awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It's to slow
on July 7, 2025
Posted by: Abbytaina
[This review was collected as part of a promotion.] I have to downgrade from the Z6 n expected better quality even I know I can't compare this ph with Z6
Value
1
Response from Samsung USBy R&R Team, July 8, 2025
Hi Abbytaina, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We understand how frustrating it is when your device is not operating as expected. We would love to help you troubleshoot your frustrations, and have provided links to a few articles to help you maximize the speed of your device. We have also provided a link to the Samsung Support Team to offer additional assistance or answer questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US