Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Easy to use
on July 29, 2024
Posted by: MikH888
[This review was collected as part of a promotion.] Great phone. Easy-to-use. Fast, reliable, and very smart. Galaxy AI is on point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive improvement on an already great phone
on July 29, 2024
Posted by: andyblack131
[This review was collected as part of a promotion.] I've been using Samsung phones for years and this has been my favorite iteration so far. It took everything I loved about the S23, put it into a sleeker body and added.aome.great software features on top.
With the new AI features, I've been using it to help with everything from cooking to house projects. Specifically the on screen circle functionality, which has been a life saver with home renovations.
With the arrival of my new baby, the camera has certainly seen its fair use, and the photos have all been great. The new shutter shot functionality has allowed me to capture great photos of her between all the faces she makes. The AI enhancements have been great as well to remove the little scratches she gives herself when sleeping.
Overall this has been a great phone and has slotted quite nicely into my life and only gets better as I continue to buy more Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s24 plus
on July 29, 2024
Posted by: Mandobibiano
[This review was collected as part of a promotion.] Im loving my s24 plus, it has a great camera system and really good battery life. Its blazing fas! The display is beautiful, watching movies and playing games is incredible. Circle to search is awsome making finding things easy. Galaxy AI helps me remove unwanted objects from photos. Overall, i'm super happy with my galaxy s24 plus and I higly reccomend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of all worlds
on July 29, 2024
Posted by: QoS99999
[This review was collected as part of a promotion.] Love my new phone. It has all the bells and whistles. Easy to use and very intuitive when trying new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal camera
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I switched over from the competitor and I am very happy. The camera is a thousand times better and my battery lasts for days without charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phones are the best
on July 29, 2024
Posted by: MawMaw
[This review was collected as part of a promotion.] I love the new Galaxy S24 phone. It is easy to use and has so many convenient features. One of the new features is AI. My favorite thing about AI is it makes it easy to understand things I read on my phone as well as making my messages and such sound more professional. The Galaxy S24 is always with me. I'm not sure how I survived without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Plus? How about Plus Plus
on July 29, 2024
Posted by: BluesGirl77
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy 24+.
It has all the features that anyone could ever want. The tips & tricks tutorial is very user friendly. I love the variety of colors that this phone comes in! The available apps that are pre installed are great!
It has all the features that anyone could ever want. The tips & tricks tutorial is very user friendly. I love the variety of colors that this phone comes in! The available apps that are pre installed are great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is a hard pass
on July 29, 2024
Posted by: Tartully
[This review was collected as part of a promotion.] Phone worked great for a few months but my battery life quickly declined - so upset about this purchase
Value
2
Response from Samsung USBy R&R Team, September 12, 2024
We really appreciate you taking the time to share your thoughts with us, Tartully. We always love getting feedback from our valued customers. It looks like you contacted us to share your review of the Galaxy S24+. The Galaxy S24+ comes with an impressive larger 4,900mAh battery, providing users with extended battery life for uninterrupted usage throughout the day. This, combined with the enhanced power management capabilities of the Snapdragon 8 Gen 3 processor, ensures efficient energy utilization, resulting in longer periods between charges. Moreover, the 45W Super Fast Charging feature allows for swift recharging, reducing the time spent tethered to a power outlet and ensuring that you can get back to using your device quickly. We noted your concerns about your S24+ battery declining in performance. Samsung provides several ways to extend the battery life of Galaxy phones and tablets. In the Device Care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Below Power saving and Background usage limits, your battery usage will appear. Tap View details to review information on certain app usage, along with Screen on time and Screen off time. This way you can pinpoint what is draining your battery. Another option would be to enable the accidental touch protection feature. Enabling this feature prevents unintentional screen touches when the device is in your pocket or bag, which helps conserve power. Check out the link for additional options that should help maximize your S24+'s battery performance. If you have already done so and are still experiencing this, please reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
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https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US