Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
This phone is reliable!
on July 29, 2024
Posted by: GalaxyUser93
[This review was collected as part of a promotion.] I've has Galaxy phones for years now and every time I upgrade to the latest I'm always impressed at the fact they keep getting better. The new AI features are amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but.
on July 29, 2024
Posted by: DookieSweetz
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Plus offers a robust performance with its powerful hardware and sleek design. However, the display, while sharp and vibrant, falls short in brightness and color accuracy compared to some competitors. Additionally, the AI features, although innovative, can feel underwhelming and occasionally lack the intuitive functionality one might expect. Overall, it’s a solid choice but with some room for improvement in display quality and AI capabilities.
I use my Samsung device for a variety of tasks. For streaming, I enjoy high-definition movies and TV shows with vivid colors and crisp sound. Gaming is also a significant use case, where the device handles graphics-intensive games smoothly. I follow sports updates and live streams with ease, thanks to the fast refresh rate. For work and school, the device supports productivity apps, document editing, and video conferencing efficiently. Its versatility makes it a central hub for both entertainment and professional needs.Samsung's standout features include their vibrant AMOLED displays, high-quality cameras, and long-lasting battery life with fast charging. Their seamless ecosystem connects devices effortlessly, and extensive customization options enhance personalization. These elements collectively elevate daily experiences by providing excellent visual quality, reliable performance, and a cohesive, user-friendly environment.
I use my Samsung device for a variety of tasks. For streaming, I enjoy high-definition movies and TV shows with vivid colors and crisp sound. Gaming is also a significant use case, where the device handles graphics-intensive games smoothly. I follow sports updates and live streams with ease, thanks to the fast refresh rate. For work and school, the device supports productivity apps, document editing, and video conferencing efficiently. Its versatility makes it a central hub for both entertainment and professional needs.Samsung's standout features include their vibrant AMOLED displays, high-quality cameras, and long-lasting battery life with fast charging. Their seamless ecosystem connects devices effortlessly, and extensive customization options enhance personalization. These elements collectively elevate daily experiences by providing excellent visual quality, reliable performance, and a cohesive, user-friendly environment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Very capable device, a couple of minor annoyances
on July 29, 2024
Posted by: RPB414
[This review was collected as part of a promotion.] Crisp resolution with many photo features I enjoy. I especially love the 'single take' feature which picks up a short video and grabs highlights; excellent for dog lovers.
GALAXY AI feature is helpful and insightful. I've posed it some difficult chemistry-related questions for work, and it's performed well.
If you don't use a code screen lock, it will come alive in your pocket, which is slightly frustrating. Also seems to have more trouble holding on to wifi than my [legendary] S21.
Value
3
Response from Samsung USBy R&R Team, September 13, 2024
Hey! It's great to hear from you and get your feedback on the Galaxy S24+. We're happy to see that you've been able to utilize the AI features this watch offers even at your workplace! We noted your concerns about the phone unlocking without a password and your Wi-Fi connection. When your phone is stored in a pocket or bag, your normal day-to-day activities can cause your phone to accidentally wake up or pocket-dial someone. The "Lift to wake" and "Double tap to wake" features on your phone could be causing this. You can disable each feature individually, but you may experience better results if both features are turned off. Check out the link attached for instructions on how to do so. We've also attached a link to help you troubleshoot what you may be experiencing regarding your phone's Wi-Fi connection. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01200663/ (phone unlocking in pocket)
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (Wi-Fi)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01200663/ (phone unlocking in pocket)
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (Wi-Fi)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great batty life
on July 29, 2024
Posted by: Icequeen6275
[This review was collected as part of a promotion.] Much better than my S22, battery lasts much longer, Also gas the Galaxy AI feture, everything runs great, no complaints. Always love my Samsungs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal Galaxy Customer Fully Validated!
on July 29, 2024
Posted by: GalaxyGirl87
[This review was collected as part of a promotion.] I already owned a Galaxy S22+ so the S24+ was a natural progression, but the Galaxy AI offered features I wasn't expecting. This phone is beyond helpful!
I have a rental property and my tenant's native language isn't English. All I have to do is turn on Call Assist when they call and BOOM... language barrier erased. I can easily solve their issues and maintain my good standing as a landlord. It's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and ease of operation.
on July 29, 2024
Posted by: Guido1
[This review was collected as part of a promotion.] Personal, work, picture, texting, internet, email.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone!
on July 29, 2024
Posted by: duskrain
[This review was collected as part of a promotion.] This is the best Android phone with all the best hardware. It can play games with ease on maximum FPS. The software is fantastic too, especially Galaxy AI which can autofill photos and remove unwanted details. The plus model is the perfect size for me. The camera is amazing too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my samsung
on July 29, 2024
Posted by: Yayasuniverse
[This review was collected as part of a promotion.] Still finding out about new features. I love my samsung. The video and picture quality is amazing. I had a s22 ultra previously. I will stick with samsung.
Value
4
Written by a customer while visiting Samsung US