Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Very good phone easy to use
on July 29, 2024
Posted by: Bigdog11
[This review was collected as part of a promotion.] Use for work camera is very good easy to use would recommend this phone to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly Surprised
on July 29, 2024
Posted by: JNorton
[This review was collected as part of a promotion.] I have been very happy with my new S24+, this is the first Samsung phone I've ever had, I was an exclusive fan of a different brand before.
I use this phone for work and entertainment. I can easily check and write my emails, browse my inventory online and it sends beautiful pictures to my coworkers when I ship items out.
On the weekends (and breaks) I can easily stream movies and other videos seamlessly. I haven't came across a game that it wouldn't play. Everything it does is seamless.
Overall I am very happy with all this phone does and excited by all the upgrade features I now have access to like the camera and Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is Great but it Overheats
on July 29, 2024
Posted by: Rossie
[This review was collected as part of a promotion.] I bought this phone almost 3 weeks ago, from day 2 it's started overheating, it was way hotter than my previous samsung which I traded in for this.
I was worried so I went back to return it but it was a Hassel. I had alot going on at that time and decided to keep it. Someone told me to install the latest updates and it'll be fine. It definitely reduced the heat but from time to time it over heats.
Samsung galaxy S24+
Pro
It's beautiful, I got it in orange and have gotten so many compliments since I started using it.
It's beautiful, I got it in orange and have gotten so many compliments since I started using it.
The camera quality is amazing, great for landscape and cityscape photography.
I like the display and speed as well.
I also enjoy using the galaxy AI feature
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out, Rossie. We greatly appreciate your candid feedback. We see that you reached out to review the Galaxy S24+. We're excited to see that you are enjoying the phone overall, especially the camera. The S24+ is equipped with a vapor chamber that is 1.5 times larger than its predecessors, which allows for more efficient heat dissipation. This means that you can enjoy seamless browsing and gaming experiences without any performance issues related to overheating. Our goal is to ensure that all Galaxy devices operate within an optimal temperature range to deliver the best performance possible. It's normal for electronic devices, including smartphones, to generate some warmth during certain activities such as charging or extended use. However, it's important to note that this warmth does not typically impact the device's overall lifespan or performance. That being said, if your device becomes excessively warm, it could potentially lead to performance issues or discomfort during use. To help you maintain your device within its normal operating temperature range, I've attached a comprehensive guide that provides tips and best practices. By following these recommendations, you can ensure that your Galaxy S24+ continues to perform at its best while also prolonging its lifespan. Use the guide in the link attached to help keep your devices at their normal operating temperature. If this persists, please do not hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy S24+ for everything, I don't even need a laptop or computer as it does everything I need it to. The Galaxy AI is quite helpful in many circumstances and works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Droids Win!
on July 29, 2024
Posted by: EMomma
[This review was collected as part of a promotion.] Loving my new galaxy phone .....Galaxy AI has only added to the phones ease of use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on July 29, 2024
Posted by: Tony56
[This review was collected as part of a promotion.] Have had many Galaxy phones over the years and all have been fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on July 29, 2024
Posted by: DPAD123
[This review was collected as part of a promotion.] Has great quality for streaming video games, watching movies or watching other people streaming games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product!
on July 29, 2024
Posted by: Thriftynickle
[This review was collected as part of a promotion.] I love this phone!! Super fast does everything! New Galaxy AI features are amazing!. Plus the galaxy AI circle search is a must have. Great product!!
I use this phone for everything and would recommend 10 out of 10!!
I use this phone for everything and would recommend 10 out of 10!!
Value
5
Written by a customer while visiting Samsung US