Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,250 Reviews)
Open Ratings Snapshot
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
S24 plus
on June 20, 2024
Posted by: Kwik
Verified Purchase:Yes
Easy. Nice size. Excellent pictures. This is my third samsung product. The blue color is fun.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Too Heavy
on June 22, 2024
Posted by: Stephan Hyun
from Irvine, CA
Expertise:Expert
Too heavy compare with the previous phone (Galaxy 10).
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 25, 2024
It's great to hear from you, Stephan. The S24+ is made with Armored Aluminum which gives it an added layer of protection. Nonetheless, we always appreciate your feedback and look to improve upon it as always. If you have any further questions or concerns, please let us know. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth & Easy Transaction
on June 23, 2024
Posted by: teachkdz0507
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
This was a very easy transaction. I now can choose my own provider with an unlocked device!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger but not bulky or too heavy.
on June 24, 2024
Posted by: Boon
Verified Purchase:Yes
S24+ is a great phone. It runs faster than my old S22 which is smaller. I pick the S24+ over S24 because I need a bigger screen for my eyes. I though S24+ would be heavier and bulky than S22. It is not. This is a perfect phone for me. Recommend it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wish I hadn't purchased
on June 24, 2024
Posted by: Jennifer Trotter
from Somerset Ky
Expertise:Intermediate
Verified Purchase:Yes
Buy another brand I wish I would have and will never buy another Samsung
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 24, 2024
Thank for providing us with your feedback, Jennifer. We want to ensure that our customers have a good experience with our products. We want to look into what you may be experiencing with your device. It would be great if we can get a bit more information in regards to what you are experiencing. Please reach out to us at Samsung support so that we can take a further look into this. -Kelvin
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone, Lacking Camera
on June 24, 2024
Posted by: E Navarro
Expertise:Expert
Verified Purchase:Yes
The phone is fast and runs really well, however the camera, one of the main reasons I went with this phone, is lackluster.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 25, 2024
Thank you for providing us with your feedback, E. We always appreciate hearing from our customers so that we can improve in the future. We're more than happy to hear that you are enjoying your new phone and understand that you want the most out of your camera. With the ProVisual engine, you can capture details with a 50MP zoom capability. We also recommend checking out the Pro feature on your camera app that allows you to customize your camera to fit your preferred style. As always, we love to hear from you and if you have any further feedback or concerns, let us know at Samsung support. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My s24plus
on June 24, 2024
Posted by: Troy
from Kansas city
Expertise:Expert
Verified Purchase:Yes
Excellent phone I love it so much better than my s22 plus I had it has great battery life and great internet speeds
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's better than it looks in the pics
on June 24, 2024
Posted by: Rich
from California
Expertise:Intermediate
Verified Purchase:Yes
It is beautiful
The screen looks amazing even under the sun...
The size is big and perfect and the texture is great
I love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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