Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
2
on February 25, 2023
Posted by: Bailey
The camera and battery life is horrible I returned it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, February 28, 2023
Hi Bailey... Thank you for your review of the Samsung Galaxy S22. We value your feedback as we continue to bring our consumers the best in product design and functionality. I've attached some videos from our YouTube channel that showcase some of the amazing features of the Samsung Galaxy S22. Please reach out to Samsung Support if we can be of any assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Shoot Stunning Blue Hour Photos | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
Galaxy S22: Astrophotography with Expert RAW | Samsung
Galaxy S22: Long Exposures with Expert RAW | Samsung
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Galaxy S22: Nature Photography with Expert RAW | Samsung
smsng.us/Samsung-Support
Galaxy S22: Shoot Stunning Blue Hour Photos | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
Galaxy S22: Astrophotography with Expert RAW | Samsung
Galaxy S22: Long Exposures with Expert RAW | Samsung
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Galaxy S22: Nature Photography with Expert RAW | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life
on February 25, 2023
Posted by: Amberlynn2319
[This review was collected as part of a promotion.] I use my phone for doctors for my son mother and law. It is hard for me to keep it on and use it for that when I have to have it on the charger half way through the day cause the battery does not hold a charge.
Response from Samsung USBy Bethany, Social Commerce, February 27, 2023
Hello Amberlynn2319... Thank you for your review of the Samsung Galaxy S22. At Samsung, we value your input as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help to elongate the battery life of your device. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life
on February 25, 2023
Posted by: Amberlynn23
[This review was collected as part of a promotion.] I use my galaxy s22 for doctors for my son mother and law and my dog. I also use it for emergency. But it's hard to use my phone all day when I can't have it off the charger all day I end up putting it on the charger half way through the day cause the battery life sucks.
Response from Samsung USBy Bethany, Social Commerce, February 28, 2023
Hello! Thank you for your review of the Samsung Galaxy S22. We appreciate your thoughts as we continue to give our consumers the best in design and functionality. Below I've linked some articles that should help concerning the battery. Feel free to reach out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S22 5G
on February 25, 2023
Posted by: TimHill
[This review was collected as part of a promotion.] The phone has been superb the size of the phone works well with one's that put it in there pockets the software is very nice and has new features and works well ...
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2023
Posted by: Momo91
[This review was collected as part of a promotion.] I use my cell for personal and work. I love the clear camera photos. The vibrant colors are beautiful.
Written by a customer while visiting Samsung US
Customer Rating
4
Better then an iphone
on February 25, 2023
Posted by: Saltybunny24
[This review was collected as part of a promotion.] This was my first android after a long time, and its amazing it works so much smoother then my old iPhone the camera details are amazing especially the power of the zoom and how clear it is even zoomed in. Another amazing thing is how costumizable the phone is and how much u can control, they even have a function called secure folder I believe which is like a phone in a phone. The only downside i can imagine with this phone is not having those blue texts on imessage but there are so many social media's u can text that it doesn't even matter
Written by a customer while visiting Samsung US
Customer Rating
5
How great my phone is
on February 25, 2023
Posted by: Lovetobeloved
[This review was collected as part of a promotion.] This phone has been very easy to learn I love this camera I love all the memory as in your able to download any game out there the video clergy is top of line I can pair it with iphones in to me this phone beats that I love it that I can't wait for them to come Help with another phone just like this different collars
Written by a customer while visiting Samsung US
Customer Rating
5
Cool phone
on February 25, 2023
Posted by: Nandor
[This review was collected as part of a promotion.] The phone is very cool. Fast proccesor, very clean camera etc.... The problem is with this phone is the battery is very bad.
Written by a customer while visiting Samsung US