Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
1
I have replaced this phone 5 times within company.
on March 4, 2023
Posted by: Phones
[This review was collected as part of a promotion.] I have replaced this phone 5 times within company. It constantly freezes.lose color..disconnect from network
Response from Samsung USBy Bethany, Social Commerce, March 9, 2023
Hello... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a few links that should help with the freezing and connectivity of your device. Please reach back out to Samsung Support for additional assistance with your device. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great but one issue
on March 3, 2023
Posted by: Butterfly2000
[This review was collected as part of a promotion.] The volume gets distorted and messed up various times
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is so easy to use
on March 3, 2023
Posted by: Pickleballlover
[This review was collected as part of a promotion.] I love this phone for all my daily needs. I play some games but they aren't real high tech. I do most of my internet stuff on my phone. Shopping, checking my medical records, paying bills, etc. I feel it is very secure. The only reason I gave a 4 star is it is sometimes Difficult to text with iPhone users in group.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s22
on March 3, 2023
Posted by: Ashton
[This review was collected as part of a promotion.] I like the phone but it could use better quality of life features and compatibility and productivity good phone
Written by a customer while visiting Samsung US
Customer Rating
5
Strong, Powerful, Reliable. The New Standard
on March 3, 2023
Posted by: Standard
[This review was collected as part of a promotion.] Fully I tegratws with everything with ease. Stylish productive advanced
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding performance
on March 3, 2023
Posted by: Atomic
[This review was collected as part of a promotion.] Graphics are absolutely amazing. Speed is beyond comprehensive and the service the smart apps give is outstanding
Written by a customer while visiting Samsung US
Customer Rating
4
S22 5G The Good and The Bad
on March 2, 2023
Posted by: S224FUN
[This review was collected as part of a promotion.] I use my Samsung S22 for everyday use such as wireless payments using NFC. Streaming music in the car and using my Samsung buds 2.
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on March 2, 2023
Posted by: Julie
I'm so happy! We switched back to Samsung from LG. This phone has an amazing camera!!!! The phone itself runs amazing! I love all the customizable features!
Written by a customer while visiting Samsung US