Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
Product quality
on March 13, 2023
Posted by: Bluesfan29
[This review was collected as part of a promotion.] I love that the product that I'm using as all of the features I want like photo editor and caller ID. This product provides me with fast steaming capabilities and I can watch the movies and play games all I want to! The storage space is something I really think is amazing, the ability to save all the pictures I want or as many apps as I could want is really a thing of beauty! Very tough phone durability as well, can't tell you how many times I've dropped it or my toddler decided to Chuck it and it doesn't have a scratch on it!
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable and endless capabilities
on March 13, 2023
Posted by: Chdazel515
[This review was collected as part of a promotion.] The picture!!!!! and speed!!! of the device is so close to a full computer!!!! It is All i need. Add data speeds and its a portable gaming rig that makes hours hours just disappear it's an activity tracker it's an assistant it helps balance my budget it helps keep me sane by the endless apps that are there to help you sleep and reduce stress the notifications the software behind everything runs super smooth. Truly taking advantage of an amazing phone such as this can help change your life for the better without it consuming you.
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on March 13, 2023
Posted by: Kesh1026
[This review was collected as part of a promotion.] I use my Samsung for work and for personal use. It's always fast at loading everything and I never worry about it crashing or going down. The screen is big and easy to access. The camera and video quality are so amazing! I love that it fixes my blurry pictures!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device!!!
on March 13, 2023
Posted by: Caseymclain34
[This review was collected as part of a promotion.] I like the features and the layout of the phone but i would have liked something with a little bit more ram because i do alot of gaming on my phone. The camera and all of its options are great...overall I give it a 9 out of 10!!!!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on March 13, 2023
Posted by: Kimpossible
[This review was collected as part of a promotion.] For gaming uses as well as other usage. Basically it's a mini computer!
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable. Perfect resolution for photos
on March 13, 2023
Posted by: Streaming
[This review was collected as part of a promotion.] Sports, gaming, videos, vlogging. Amazing resolutions and speed. Never had an issue with malfunctioning
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed
on March 13, 2023
Posted by: Jashermyn
[This review was collected as part of a promotion.] I use my phone for communication purposes for both business and personal. I also search the web, stream shows, and connect with social media. Plus, I use it for pictures and videos.
Sadly, though, I'm not impressed by the phone. It isn't much better than my old One Plus. The cameras are so so. I don't like having all the buttons on one side of the phone. It was very disappointing that it did come with a charging block. It sometimes can't find blootooth devices, or it will randomly disconnect from blootooth. Plus, it is very limited with editing photos. And the battery life is horrible.
I just feel for a flagship phone this one is lacking.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hello Jashermyn... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we continue to bring our consumers the best in product design and functionality. I've attached some links that should help concerning the connectivity, camera, and battery life of your device. Feel free to contact Samsung Support, which I've attached below, for additional assistance. Thank you for being a valued customer. -Bethany
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
Can't connect a Bluetooth device to a Samsung phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Improve your selfie | Samsung US
How to use Live Focus on your Galaxy phone camera | Samsung US
Save RAW photos on your Galaxy phone for better editing and image quality | Samsung US
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Galaxy S22: Nature Photography with Expert RAW | Samsung
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
smsng.us/Samsung-Support
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
Can't connect a Bluetooth device to a Samsung phone or tablet
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Improve your selfie | Samsung US
How to use Live Focus on your Galaxy phone camera | Samsung US
Save RAW photos on your Galaxy phone for better editing and image quality | Samsung US
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Galaxy S22: Nature Photography with Expert RAW | Samsung
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
To much lag and not happy with updates
on March 13, 2023
Posted by: MISSSSY
[This review was collected as part of a promotion.] My phone is used for everything. Streaming, Game, social media, notes and contacts and of course texts. I have basically had to start over multiple times due to system and app updates. My prior phone was much more user friendly and did not lag as often.
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi MISSSSY... We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached a link that should help with the speed of your device. Also below is Samsung Support. Please reach out to Samsung Support for further assistance with your device. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US