Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
Solid phone/min pc
on March 13, 2023
Posted by: mtb409
[This review was collected as part of a promotion.] The phone works well for presentations and easy to sync to other devices. Works well with Microsoft 365 applications. Gaming speed is not an issue for most Google play apps. Works well personally and professionally.
Written by a customer while visiting Samsung US
Customer Rating
5
My device is perfect
on March 13, 2023
Posted by: Errorless
[This review was collected as part of a promotion.] As a gamer this device completely keeps up with my needs, runs smooth and super fast even with multiple applications running. The sound profile is great without additional speakers while the phone size and resolution are a perfect fit
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as expected
on March 13, 2023
Posted by: JackieD113
[This review was collected as part of a promotion.] I use my phone quite a bit but not as much as I'd like. It's slow, freezes all the time, and gets much warmer than I think it should. It constantly changes settings by itself (sleep mode, do not disturb etc) even though I've repeatedly turned these off. My signal started out great but now it's horrible. The tech changed my settings so I only got 5G LTE but it was way worse than my old phone. I don't like the size, I wish it were bigger but it was what was recommended to me by the provider.
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hi JackieD113... Thank you for your review of the Samsung Galaxy S22. Your input is appreciated as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with the speed, temperature, connectivity, and freezing you've experienced. If we can be of any further assistance, please contact Samsung Support, also below. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Keep your Galaxy device at its normal operating temperature (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Use 5G on Galaxy phones and tablets (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Keep your Galaxy device at its normal operating temperature (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Use 5G on Galaxy phones and tablets (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2023
Posted by: Reveem
[This review was collected as part of a promotion.] I use it for just about everything, work. Gaming and general entertainment. I am very happy with its performance and design.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Best phone I have had yet. I like it. Thanks for asking.
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on March 13, 2023
Posted by: Shita333
[This review was collected as part of a promotion.] I use my phone for mostly everything. I use it to shop, post content on social media, save my notes and other important details I use daily, and to create memories by using the camera to take pictures. Honestly, I feel this has one of the best cameras I've ever seen.
Another thing I like is that it's not hard to learn the features. Although, I'm pretty tech savvy, it wouldn't be hard for someone who is not. The phone is good and can't wait to see what the next one will offer!
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life
on March 13, 2023
Posted by: Rmac321
[This review was collected as part of a promotion.] Battery dies quickly but overall it camera is really nice. Good pictures and nice settings
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 13, 2023
Posted by: 46821965326
[This review was collected as part of a promotion.] I use my device for everything. Love the quality and pictures.
Written by a customer while visiting Samsung US