Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
Everything
on July 9, 2023
Posted by: Amazed
Expertise:Expert
Honestly the best phone I've had in a while it's pretty amazing, I work in construction and let me tell yall I like to help lift with my leg sometimes and it taking all the torture that I've thrown at it. I mean yeah the screen is cracked front and back but the screen works perfectly the touch feedback is great, speaker is loud battery last long can withstand the heat over all amazing phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everything
on June 17, 2023
Posted by: Anime expert
from Northport ny
Expertise:Expert
It has an super amazing camera that I use a lot and the sound is really loud when I press find my phone on my smart watch
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need
on June 17, 2023
Posted by: Love my girls
from Struthers, Ohio
Expertise:Intermediate
Love my new phone, so happy I switched to Spectrum
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's not worth the $$$ I've spent on it
on June 8, 2023
Posted by: Iza 831
Expertise:Intermediate
I was excited about this phone when I got it , since then nothing about the phone is worth , i wouldn't buy it if I could go back in time .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 9, 2023
Hey there Iza 831, thank you for taking time to provide your feedback to us on your Samsung Galaxy S22. We completely understand the investment in a new device and wanting to feel like you have gotten a great device. We would be more than happy to help you troubleshoot any difficulties or discover all of the amazing features. We have provided a link to the Samsung Support Team and the full product manual for your reference and assistance. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone S22
on June 3, 2023
Posted by: Dan Katy
3 weeks with Samsung S22 and very pleased with it, no regrets for ditching problematic Apple IPhone.
Written by a customer while visiting Samsung US
Customer Rating
5
S22
on May 22, 2023
Posted by: Mare
from Mechanicsburg, PA
Expertise:Intermediate
Bought the S22 in September 2022 and really like it. Still haven't been able to get Google Maps to talk over the Bluetooth though. The only way to get the verbal driving directions is to turn off Bluetooth. This was the same issue I had with the S9.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I HATE THIS PHONE!
on May 18, 2023
Posted by: I HATE THIS PHONE
from THIS PHONE SUCKS, PR
Expertise:Intermediate
Screen doesn't work right. Sometimes doesn't recognize tap, other times it reads the wrong location of the tap. Ie. Tap a letter or a button and something next to it activates. It is not accuracy of tapping on my part. I haven't had this problem with any other smartphone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 23, 2023
Hi there, we appreciate you taking time to share your thoughts with us on your Samsung Galaxy S22. We completely understand how important it is that your device function to your everyday life. We would be more than happy to assist you with the display of your device if you would like. The Samsung Support Team can help you troubleshoot the display and ascertain where the difficulty may be stemming from and what options are available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not as good as the last one
on May 17, 2023
Posted by: Jarhead
I write tthis his after having to reset the phone for the 5th time to be able to make a call.it is a fussy phone that I have very little faith that it will work when asked to perform. Samsung help shows the phone is up to date with software and phone is ok….BS
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 18, 2023
Hey Jarhead, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy S22. We understand how important a reliable phone is to know it will make calls when you need or receive calls when you are expecting them. We have provided a few links to articles that may provide some troubleshooting assistance with your device. We have also provided a link to the Samsung Support Team should you need further assistance. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US