Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
1
Galaxy Customer Lost
on March 13, 2023
Posted by: NotAFan777
[This review was collected as part of a promotion.] I'm very displeased that this model lacks both a Micro SD card slot and an Audio Jack output for wired headphones, separate from the USB-C port. I won't be purchasing another phone without these basic necessities regardless of the make or model.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hello NotAFan777... Thank you for your review of the Samsung Galaxy S22. Your feedback is appreciated as we continue to lead the charge on innovation. There is no headphone jack, however your device is compatible with Type C headphones, or a USB-C Headphone Jack adapter. I've attached links for them below. Feel free to reach out to Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and a slim design
on March 13, 2023
Posted by: TheSparrowLady
[This review was collected as part of a promotion.] I use my Samsung s22 for work and occasionally for gaming. It has a lot of customizable features which is really helpful because a lot of phones I owned in the past had features I used frequently but were difficult to access. The customizability of the s22 makes everything much more streamlined and convenient. The refresh rate and quick OS of the phone is really great for gaming. Plus the small camera on the front of the phone means that gaming can usually be done full screen. I also really like the design of the s22. It's very slim and elegant and a sturdy frame. 10/10 phone all around.
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera quality
on March 13, 2023
Posted by: Mama427
[This review was collected as part of a promotion.] I use my device for the basic, calls, texts, photos, emails, etc...every day use! I absolutely love it!! All of my iPhone user friends are constantly struggling with updates, service outages etc...my Samsung never fails me.
It takes the best quality pictures, too!
It takes the best quality pictures, too!
Written by a customer while visiting Samsung US
Customer Rating
5
Love galaxy phones
on March 13, 2023
Posted by: Mcook201
[This review was collected as part of a promotion.] This is my 3rd galaxy phone, and my first one lasted years. I would not trade my galaxy for any other phone. It's very easy and user friendly. I will be a galaxy user for life.
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall and picture quality is great
on March 13, 2023
Posted by: Jax319
[This review was collected as part of a promotion.] The picture quality is great. Very user friendly and if you get the right case it will last you a long time.
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but poor battery life
on March 13, 2023
Posted by: Jkpb2022
[This review was collected as part of a promotion.] The phone is good, lots of features, but it slows down occasionally, especially when trying to access camera or some apps. That's super frustrating. On the other hand, battery is so bad. I'm not a gamer, but the battery drains in less than 16 hours after full charge with nominal use. Samsung really needs to work on battery life
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 16, 2023
Hello Jkpb2022, we appreciate your feedback on your Samsung Galaxy S22. Without knowing how long you've owned this device, we can say it does come with an adaptive battery that will learn your usage and habits over time and increase the battery life as you continue to use it. If this is not the case for you, we have included a link to the Samsung Support Team and warranty information. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on March 13, 2023
Posted by: John90
[This review was collected as part of a promotion.] Cons: Speaker is low volume and during cold weather it gets muffled.
Battery is too small for power user.
Battery is too small for power user.
Pro: Everything else is pretty good.
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on March 13, 2023
Posted by: Bmckinley651
[This review was collected as part of a promotion.] I use my device for business and personal use. What I like is that it links my one drive, Google and Samsung accounts together. It also works by linking to my car. There have been some issues with the car, but I believe it's due to the android auto app, not the phone fully.
Written by a customer while visiting Samsung US