Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
Best phone i've had
on March 13, 2023
Posted by: Timwa04
[This review was collected as part of a promotion.] The infinity display is great for watching movies and more. I spend a lot of time on my phone and this model has given me the best quality of life enhancements
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on March 13, 2023
Posted by: Love2laugh
[This review was collected as part of a promotion.] I use my Galaxy daily for work, texting, phone calls, FB, getting my emails, taking photos and so much more!
My Galaxy is the perfect size and does everything I need it to do! I'd be lost without it!
Written by a customer while visiting Samsung US
Customer Rating
2
Battery is really bad..
on March 13, 2023
Posted by: Sams123
[This review was collected as part of a promotion.] I really wanted to love this device, but it needs to be charged 2-3 times a day. I'm not watching videos all day, just basic activities .. my previous Samsung 20 was much better. The camera is ok, but again I don't see much difference in quality from my previous phone. Also this one seems to freeze pretty often..
Overall, I feel that I didn't upgrade but downgraded from my previous one,
unfortunately.
Overall, I feel that I didn't upgrade but downgraded from my previous one,
unfortunately.
Response from Samsung USBy Bethany, Social Commerce, March 18, 2023
Hi Sams123... Thank you for your review of the Samsung Galaxy S22. Your assessment is important.as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some videos from our YouTube channel that show some of the great features of your camera. Also attached are links to help concerning the battery. Please feel free to reach out to Samsung Support, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
Galaxy S22: Astrophotography with Expert RAW | Samsung
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Galaxy S22: Make Light Your Paintbrush | Samsung
Galaxy S22: What the pros think about Expert RAW | Samsung
Galaxy S22: Astrophotography with Expert RAW | Samsung
Galaxy S22: Wildlife Photography with Expert RAW | Samsung
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size packed with features.
on March 13, 2023
Posted by: LoveSamsungDevices
[This review was collected as part of a promotion.] The overall style of the phone and comfortable size a huge plus for me. I also love the pictures I get from the device. Specifically being able to switch to pro mode in the camera and have more control is a huge plus. The UI and vivid display is also top notch. Overall the S22 is a flagship phone and meets all my needs!
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Good Phone, But wish....
on March 13, 2023
Posted by: Astrofysh
[This review was collected as part of a promotion.] Overall good phone, but....
Wish the settings were easier & had more expansive options.
Wish the video had more expansive options,,,,
I teach golf & Wish it was easier to show golf swing in slow motion & also slide to go shot by shot in milliseconds during swing where I could stop at any part of golf swing, because I don't like any of aftermarket Golf Video apps, to clunky
Wish the settings were easier & had more expansive options.
Wish the video had more expansive options,,,,
I teach golf & Wish it was easier to show golf swing in slow motion & also slide to go shot by shot in milliseconds during swing where I could stop at any part of golf swing, because I don't like any of aftermarket Golf Video apps, to clunky
Wish settings & phone had more customizable options.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely wonderful phone
on March 13, 2023
Posted by: GC102020
[This review was collected as part of a promotion.] I love the Samsung galaxy series, they have been my #1 choice for phones for the last 5 years. Love how versatile it can be, so many things that you are able to flawlessly get done without issues, I use it for emails, writing documents, and so many other things. I enjoy that you can download different fonts to use from the Samsung galaxy store, with a ton of free options, and ones that are super reasonable in price, also being able to customize the icons, and background. Absolutely wonderful camera I am able to take some amazing print quality pictures, the ability to control all the settings on the camera is great, love the different types of modes. I definitely would recommend this phone to anyone who wants a quality phone, for a reasonable price.
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 90288
on March 13, 2023
Posted by: Mandy7897
[This review was collected as part of a promotion.] Good phone, camera could be better . Bring back the buttons for screen shots
Written by a customer while visiting Samsung US
Customer Rating
3
Product has many new features
on March 13, 2023
Posted by: Kimber
[This review was collected as part of a promotion.] I use my phone to stream,listen to music and I love my widget so I can access my apps faster.
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hi Kimber, thank you for finding the available time out of your busy day to share your thoughts with us about the Samsung Galaxy S22. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We are jumping for joy hearing that you are enjoying the full functionality and features of your Galaxy S22. Don't forget the battery for the Galaxy S22 intelligently adapts to how you use your phone, so it lasts beyond 24 hours. If you think of any additional feedback to share with us or if you think of any questions, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a dedicated Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/smartphones/galaxy-s22/buy/galaxy-s22-256gb-verizon-sm-s901ulvevzw/?modelCode=SM-S901ULVEVZW
Written by a customer while visiting Samsung US