Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
PERFECT FOR ME <3
on March 13, 2023
Posted by: FilipinaPooh
[This review was collected as part of a promotion.] I use it everyday, all day. I loooovvveee that it's just all around perfect for me! It evaluates & challenges my everyday norm by being not so ultra but still packs the punch! Thank u Samsung #1 FAN, Pooh <3
Written by a customer while visiting Samsung US
Customer Rating
3
Is Samsung losing edge?
on March 13, 2023
Posted by: Darien
[This review was collected as part of a promotion.] The size and shape are not very conducive for gaming, it's ok for streaming but still somewhat heavy. Battery life is a big downgrade even from s20fe. Speakers are very low quality that do not withstand temperature or altitude changes.
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hello Darien... Thank you for your review of the Samsung Galaxy S22. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. The Samsung Galaxy S22+ is 6.6", while the Galaxy S22 Ultra is 6'8", if you're looking for a larger size. I've attached some links that should help concerning the battery. Feel free to reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great durable phone and the best operating system
on March 13, 2023
Posted by: Grass11
[This review was collected as part of a promotion.] Use this phone for everything streaming shows and email. The fitness tracker is great.
Written by a customer while visiting Samsung US
Customer Rating
4
small but packed
on March 13, 2023
Posted by: Oldfart
[This review was collected as part of a promotion.] This is smaller than my last Galaxy but it has more capabilities. His phone enables me to research in order to be efficient at work and at home. It also enables me to enjoy Hobbies and down time. The camera is amazing takes great pictures even at a distance and enables me to share with family far away.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size and weight
on March 13, 2023
Posted by: Hilumon
[This review was collected as part of a promotion.] I use my phone for work and play
Excellent display and sound. Camera takes good sharp pictures. Battery life varies but usually lasts 10 to 12 hours. Some apps drain battery more than others. I love the light weight and pocket able size. Easy to use one handed when needed.
Excellent display and sound. Camera takes good sharp pictures. Battery life varies but usually lasts 10 to 12 hours. Some apps drain battery more than others. I love the light weight and pocket able size. Easy to use one handed when needed.
Written by a customer while visiting Samsung US
Customer Rating
5
Another top tier phone
on March 13, 2023
Posted by: Campper45
[This review was collected as part of a promotion.] I use it for work and home the reminders keep my day in check. Great calculator. Great calander. The sound from the speakers was top notch over all a great product.
Written by a customer while visiting Samsung US
Customer Rating
4
camera works great
on March 13, 2023
Posted by: jaybird1126
[This review was collected as part of a promotion.] work and I use the camera alot have not had any major issues with the phone
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has great features
on March 13, 2023
Posted by: Davidsr1570
[This review was collected as part of a promotion.] Phone doesn't hold a charge as long as I was told and sometimes takes several hours to recharge and have trouble with the 5g being too slow
Response from Samsung USBy Bethany, Social Commerce, March 22, 2023
Hello Davidsr1570... Thank you for your review of the Samsung Galaxy S22. Your opinion is important as we continue to innovate and improve on the design and functionality of our products. I've attached some links to help concerning the battery, charging, and connectivity of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet is not staying on or charging
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Use 5G on Galaxy phones and tablets (samsung.com)
Galaxy phone or tablet is not staying on or charging
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US