Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
2
I tried to love it!
on March 11, 2022
Posted by: Xaviherre1221
from McAllen Texas
Expertise:Intermediate
Finally decided to make the switch from IPhone to Android. The phone looks amazing and at the store seemed to work very good! So I decided to buy the s22+ the same day it was released. I had been team apple for years! So switching to android had me extremely excited! Something new. I had this phone for about a week. The camera on this phone is very nice but front camera NOT SO GOOD. Screen looked amazing but while scrolling the phone felt like it lagged quite a bit just not as smooth. And the biggest CON was the battery life on it I was shocked on how quickly the battery was draining without me even using the device my battery percentage just kept decreasing. I couldn’t go a whole day without having to charge the device. Still on the 3rd day I had hopes and was still willing to give Android a shot. Unfortunately I just couldn’t keep the device. I had to exchange the device for an iPhone once again! iOS is just as smooth as they come. Front camera on iPhone is by far better than on S22+. I definitely feel like Samsung does have the potential but they just really need to tweak up the battery game which was my biggest issue with this device. Even though both iPhone and Samsung are top notch devices, if you are iPhone user and decide to make the switch to android I guarantee that it will feel like a downgrade. Just my opinion based of my experience.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung Phone I have had
on March 11, 2022
Posted by: Jenni
from Leitchfield, Ky
Expertise:Expert
Battery life is terrible. Screen is often non responsive. Voice texting is horrible. I would go back to my Note if my display hadnt completely gone out.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
4
It's different!
on March 11, 2022
Posted by: UlyRams93
from Houston, Tx
I use to have the S9 and when it came time to upgrade; I knew I wanted the S22 plus. I've had it for a few weeks and so far I'm loving it. Sooo much has changed since the S9. I probably won't upgrade for some time now but I feel like I'll be satisfied in the mean time. If you're wanting something different then get the S22 plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An order of magnitude better than my Galaxy S9.
on March 10, 2022
Posted by: Yellowhorse
from West Virginia
Expertise:Expert
Coming from a Galaxy S9 this phone is a win from start to finish. A little bigger, a lot brighter, a lot faster, faster charging, better battery life, made with better materials, a serious upgrade on the electronics inside and better connectivity. I'm quite pleased with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever.
on March 9, 2022
Posted by: Worst phone
from Chicago
Expertise:Intermediate
The battery life on this is terrible battery doesn't even last 2 hours and that is without using it. I had a Google pixel 2 and the battery lasted for at least 30 hours before it needed to be charged. Picture quality is terrible it changes the colors of the objects in the picture for example, white turns blue. I am returning this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
They are selling less phone for more money...
on March 9, 2022
Posted by: RawGG
from Florida
Expertise:Intermediate
No more 1440P flagship base model
No more Headphone jack
No more MicroSD slot
No more Charger in the box
Smaller battery
No more Headphone jack
No more MicroSD slot
No more Charger in the box
Smaller battery
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Terrible battery
on March 9, 2022
Posted by: Andy
from Oklahoma, Tulsa
Had it for 3 weeks and feel like I'm charging it every 5 hours. Probably the worst battery life of any phone I've ever had. Other than that it's a great phone.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
S22 DISAPPOINTED
on March 9, 2022
Posted by: Johniege
from BOSTON, MA
Expertise:Intermediate
HOW AND WHY WOULD SAMSUNG INTRODUCE THE SUCCESSOR TO S21 AND MAKE THE BATTERY LIFE WORSE INSTEAD OF BETTER?!! RIDICULOUS.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US