Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
Has some great features, lots of storage.
on March 16, 2022
Posted by: Mike
Expertise:Intermediate
Had the s22+ almost a month. Easy to use, speed is faster than my S20.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Connectivity
on March 15, 2022
Posted by: Rorkgirl
from Canton, Ohio
Expertise:Intermediate
I purchased the S22+ shortly before taking a trip. Picture quality is fantastic. Unfortunately, the only service available to me while traveling was 3G. Imagine my surprise to find that this incredibly high-tech phone doesn't work on any system below 4G. This being the case, I had no connectivity during my entire travels. I was greatly disappointed to have to travel with no cell service.
Sure would have been nice to know before making this purchase!
Sure would have been nice to know before making this purchase!
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is garbage
on March 14, 2022
Posted by: Erik
from Philadelphia
Expertise:Intermediate
I gave back my S10 for the S22 and completely regret it. This phone is 100% trash. A few months after receiving, the media speaker went and Samsung replaced. That lasted about 6 months before the speaker stopped working again. The phone constantly overheats. Always dropping calls. I'll be on the phone for say 5 mins and then the line will go silent for about a minute, I can't hear anything and the other caller can't hear me - then the call will come back like nothing happened. Battery stinks. Hands down the worst Samsung phone I've owned.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best deals with features
on March 13, 2022
Posted by: user4517
from Maryland USA
Expertise:Expert
I don't like to pay a lot for any phone, so I look for the best price with the most features. Some features are more important than others for me. For example, battery life is most important. I view the Galaxy S22 to have the most features that I need at a good price.
The only complaint I have is I lost the ability to shake my phone light on.
The only complaint I have is I lost the ability to shake my phone light on.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An absolute solid!
on March 12, 2022
Posted by: Green business machine
from San Francisco
Expertise:Intermediate
I've had my S22 for under a month and I love it. The interface response, the multitasking, the size, battery life, and the sound from from the darn thing amazes me (there must be some technology) as any genre sounds full and needs no EQ! The side bar is there and all the other subtleties along with the camera quality just make it a solid device. I miss the headphone jack and the sd card though. That's just cuz I'm old-school. File transfers and Bluetooth are seemless.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sorry. Samsung dropped the ball.
on March 12, 2022
Posted by: Aregee
from Philadelphia, PA
Expertise:Intermediate
This was supposed to be an upgrade from my S9. It's hard to believe the pixel density and screen quality was better in my 3 year old phone, but I noticed immediately that the S22 was a downgrade. It could be better if the display controls were able to be customized further by the user. Battery life is also a downgrade, but I knew that when purchasing. No charging block/cord was provided. I am a dedicated Samsung consumer looking for consistent quality and innovative enhancements when I upgrade. Maybe current tech has simply reached its physical limits.
Features
3
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S22 phone
on March 12, 2022
Posted by: Yoli
from Charlotte NC
Expertise:Beginner
I love this phone, the size all the different features etc.....all at my fingertips
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not so great
on March 11, 2022
Posted by: Trackracer
from So Cal
Expertise:Intermediate
My biggest gripe , besides having to buy a charger, is they moved the buttons which makes the phone much harder to use. The on/off button which also turns the screen back on after it times out , is now in the middle on the right side instead of on top where it was easy to find. Then they moved the volume buttons , which are now one stupid toggle switch to the right side of phone above the on/off button. To take a screenshot you now have to press the volume toggle switch down while simultaneously holding the on/off button. Much harder now that they are all on right side of phone.
Battery life is not that great , no included battery saving program , speed and performance are good but not appreciably better than my S10. No earphones , no earphone Jack . This phone is a letdown.
Battery life is not that great , no included battery saving program , speed and performance are good but not appreciably better than my S10. No earphones , no earphone Jack . This phone is a letdown.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US