Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
4
High Hopes!
on March 14, 2023
Posted by: Hottholly
[This review was collected as part of a promotion.] I'm normally not much of a galaxy phone person but I had to see what all the hype was with this s22. I love its size. I love its quickness. I love all the options this phone has especially when it comes to the settings. I would say this is the best phone by far I have ever got to use but... here's why my hopes I had have made me give this device only 4 stars instead of 5.
I love setting personal ringtones for all of my special contacts but with this phone doing that was alot harder to figure out. I shouldn't have to google how to do something so easily done on most other phones. The other disappointing feature I am not happy with is how I have the feature to charge another device using wireless charging.my phone is supposed to have this feature which I'm sure it does, the issue though is I read I would have to remove my devices case in order to use this feature. I'm not happy with removing my case at any given time. Maybe all cases should be made able to charge wirelessly when using with an option to put what type of case is on your device. Am I able to charge another device using a wire? Lastly why am I not able to add an external SD card option for more memory space?
I love setting personal ringtones for all of my special contacts but with this phone doing that was alot harder to figure out. I shouldn't have to google how to do something so easily done on most other phones. The other disappointing feature I am not happy with is how I have the feature to charge another device using wireless charging.my phone is supposed to have this feature which I'm sure it does, the issue though is I read I would have to remove my devices case in order to use this feature. I'm not happy with removing my case at any given time. Maybe all cases should be made able to charge wirelessly when using with an option to put what type of case is on your device. Am I able to charge another device using a wire? Lastly why am I not able to add an external SD card option for more memory space?
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best S series
on March 14, 2023
Posted by: CouldveBeenGreat
[This review was collected as part of a promotion.] I am currently upgrading my phone to the S23 hoping the bug issues I've experienced with S22 wouldn't be the same. The moment I got the S22 there was something wrong with its battery. Thinking it was just a malfunction, I got another S22 and the same issues! I've had this phone for about a year and a half now. GREAT picture quality. This phone would have been amazing if it didn't have to reboot in the middle of a call or while I'm on an app.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hi CouldveBeenGreat, thank you for your feedback on your Samsung Galaxy S22. We are happy to hear you enjoy the camera and photo quality you are seeing from your device. If you have updated the software of your device and are still experiencing the difficulty with the software, please reach out to the Samsung Support Team, linked below, for assistance. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could be better
on March 14, 2023
Posted by: LovesSports99
[This review was collected as part of a promotion.] Great phone. Great connectivity, great streaming. Colors and pictures are sharp and vivid. My only issue is lag in gaming. I have to give each game a few minutes to save. If I close a game immediately, even when saved, I lose that progress many times.
Written by a customer while visiting Samsung US
Customer Rating
4
nice phone
on March 14, 2023
Posted by: Hollywood
[This review was collected as part of a promotion.] As with the other s series, the s22 is a nice phone. However, the size is the same as the 20, which is small. Also, I wish that the speakers were louder.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy transaction and switch
on March 14, 2023
Posted by: CrispyBacon
[This review was collected as part of a promotion.] I made the switch from my S10 to the new S22. It was fast and easy. Phones were similar so there was only a short learning curve. I am pleased.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, reliable and great quality
on March 14, 2023
Posted by: CaliCal
[This review was collected as part of a promotion.] The camera lens are amazing, user-friendly, and the phone has last me longer then any phone I've had in the past.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 14, 2023
Posted by: FaeryPrincess13
[This review was collected as part of a promotion.] This is the best phone I've ever owned. Easily customizable.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 14, 2023
Posted by: Cherrytrin
[This review was collected as part of a promotion.] Wonderful phone and amazing features. Love using the camera and easy organizing with apps
Written by a customer while visiting Samsung US