Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
4
Impressive for its value.
on July 2, 2022
Posted by: Graiforums
from Oakland City, IN
Expertise:Expert
[This review was collected as part of a promotion.] Ive had phones from samsung religiously since the S7. THIS PHONE IS SO NICE WITH DEX. TURN YOUR PHONE PHONE INTO A WHOLE PC
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on July 1, 2022
Posted by: JuicyJake
from Charlottesville, Va
Expertise:Intermediate
[This review was collected as part of a promotion.] Veryy standard. Not too different from the s21. Good phone overall.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2022
Posted by: Graplatak
from North Dakota
Expertise:Intermediate
[This review was collected as part of a promotion.] Had my s22 for 2 months. Been great. Gary, battery life is great considering all my notifications and everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life stinks
on June 29, 2022
Posted by: cancer72283
from Indiana
Expertise:Intermediate
The battery life on these isn't good. Everything seems to be ok. No where to put a SD card that I seen so whatever gigabyte you order is what you g etc. Also not able you mobile hotspot.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S22. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your device may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help. We have also provided some link that might be of use to you as well. Thank you again for being a Samsung Customer.
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Care+:
https://www.samsung.com/us/support/samsung-care-plus/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great phone
on June 29, 2022
Posted by: Kaytorade
from Redondo Beach, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to this phone from my old Galaxy Note 8 at the beginning of the year. I miss using my stylus from the Note, but overall this phone has been a great improvement! The camera works really great, I love the size of this phone better, and I personally find it pretty fun to have it in the color green as all my previous phones have been silvers. The one detail I REALLY miss is the little LED light from the Note that would occasionally blink a certain color depending what notification I got, so I could tell who was messaging me without even turning my screen on. Otherwise, it's been great!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 29, 2022
Posted by: RPG1
from West Jordan, UT
Expertise:Expert
[This review was collected as part of a promotion.] Battery could be a little better. Screen sensitivity isn't the best with tempered glass. Overall it's a great phone and hasn't had any issues.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone and the color
on June 29, 2022
Posted by: Kamber
from Niles, OH
[This review was collected as part of a promotion.] I absolutely HATE there is no headphones jack. And adapters suck!!!
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy s22
on June 29, 2022
Posted by: Shari
from Charlotte County Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I wasn't planning on buying the newest phone out on the market but I'm pleased that I did. Love this phone, especially the camera!
I would recommend this to a friend!
Features
1
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US