Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome features great picture
on November 22, 2022
Posted by: SkyesWorld
from Virginia
Expertise:Expert
I had this phone for a month i love everything about it. So glad i switched back from iphones and even though i have the s22+ Samsung never slows down their data for you to buy a new phone NEVER Team Samsung......
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Real life: not so much.
on November 21, 2022
Posted by: TTolman
from San Diego
I migrated from an S9 and regret it. There many things that I appreciate about the S22: battery life, speed.
Other things drive me crazy. Starting with some inbound calls don't audibly ring. Others do. There seems to be no rime or reason. I get IMs saying "just called you: RNA":, phone is in front of me vol 3/4. No ring.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 23, 2022
Hi TTolman,
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. We're thrilled you are enjoying the speed and battery life! To help with the ring, you could activate Flash notification. Go to Settings-Notifications-Flash Notification. Choose from Camera flash notification, or Screen flash notification. Depending on what you choose, the camera light or screen will flash when you receive notifications or when alarms sound. Please reach out to Samsung Support, attached below, for further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. We're thrilled you are enjoying the speed and battery life! To help with the ring, you could activate Flash notification. Go to Settings-Notifications-Flash Notification. Choose from Camera flash notification, or Screen flash notification. Depending on what you choose, the camera light or screen will flash when you receive notifications or when alarms sound. Please reach out to Samsung Support, attached below, for further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone! Battery shouldve been bigger
on November 20, 2022
Posted by: Eric B
from Carrollton,Ga
Expertise:Intermediate
I bought my S22 about 3 months ago. Great phone! My only issue is the battery. Picture quality is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on November 20, 2022
Posted by: Unhappy customer
from California
Less than six months old .audio problems already. Wish I could sendit back
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 22, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with your audio. Also, as your device is still under warranty, I've linked our warranty department as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link that should help with your audio. Also, as your device is still under warranty, I've linked our warranty department as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Audio stops playing on Galaxy mobile devices or accessories (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features.
on November 20, 2022
Posted by: Omosexy
from Laurel, MD
Expertise:Intermediate
Really amazing gadget to own. I would give it a chance to own again.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the screen size and processing speed
on November 20, 2022
Posted by: Saifudeen1
I brought the s22+ a month ago and I am very pleased with this phone
Written by a customer while visiting Samsung US
Customer Rating
5
on November 20, 2022
Posted by: JudeTv
I have been using an iPhone X for a long time and finally I switches to samsung and I am so happy that I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Boring
on November 19, 2022
Posted by: Mutaug
It is ok. Nothing better than the S10 that i had. I would wait until the 23 comes out and see if it is different
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 21, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. Your feedback is appreciated as it ensures we bring our consumers the best in product design and functionality. I’ve attached a few links from Samsung’s YouTube channel that show some of the great features of your device. Please reach out to Samsung Support, also below, if you need any assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Level up your photos with Expert RAW | Samsung - YouTube
Galaxy S22: Wildlife Photography with Expert RAW | Samsung - YouTube Galaxy S22 I S22+ Official Film: Make Night Portraits Epic | Samsung - YouTube
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. Your feedback is appreciated as it ensures we bring our consumers the best in product design and functionality. I’ve attached a few links from Samsung’s YouTube channel that show some of the great features of your device. Please reach out to Samsung Support, also below, if you need any assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Level up your photos with Expert RAW | Samsung - YouTube
Galaxy S22: Wildlife Photography with Expert RAW | Samsung - YouTube Galaxy S22 I S22+ Official Film: Make Night Portraits Epic | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US