Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
4
Galaxy S22 Review
on December 5, 2022
Posted by: gcs22
[This review was collected as part of a promotion.] So far so good with the S22, coming straight from an S8. Couple of things/issues to mention so far:
At first was bit awkward having volume buttons and Bixby/power button on the same side. Also needed to change settings for the power button because initially holding it down went to Bixby. Having a USB-C to USB-C cable is great but at the moment can only use that cable to charge the phone when plugging into my laptop as there is no wall charger in the box. Would have preferred a USB-C to USB-C A cable, many public places still have USB-A ports for charging phones, seems like an attempt to get people to buy a wall charger. If you have a USB-C to USB-A cable and the traditional USB-A port wall charger, it's good enough.
Can understand the disappointment with the battery, feels like it drains quickly at times but have set up certain Routines to where it is slightly better than out of the box as well as tinkering with notifications and Settings like changing Motion Smoothness to Standard (60 Hz). Hopefully, can keep the battery healthy.
Modes and Routines: Please continue to build on this, probably one of the most useful things I've seen on a smartphone. Can save people clicks when performing certain actions. Can set up routines for charging at night to help improve overall battery life, have Do Not Disturb on when in a specific app, and many others.
Going to get a 256 GB USB-C flash drive as I screen record in certain apps where videos can reach over 6 minutes and hit 1 GB in file size of recording at highest quality, regret not getting the 256 GB version but getting a USB-C flash drive may work out as it will cost less. So storage space can get eaten up quickly,
and need to make sure of the video/image quality when recording and taking screenshots.
and need to make sure of the video/image quality when recording and taking screenshots.
Overall, performance has been good, phone is smooth and have not encountered any issues even when gaming. Not a big pictures/camera guy so not going to comment on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the s10e
on December 5, 2022
Posted by: Flames620
from Pittsburgh
Expertise:Expert
[This review was collected as part of a promotion.] Phone has great specs, awesome screen, and smaller form factor so it is comfortable to hold in hands for a long time. Another impressive product from a samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great phone bit has it's issues
on December 5, 2022
Posted by: Haistenmom
from Troy, al
Expertise:Expert
[This review was collected as part of a promotion.] About this phone when it first came out I'm trading it in now for the flip for but it's a great phone overall It does have its days sometimes it goes on and off by itself sometimes it loses service sometimes it says I don't have a plan but overall it's been a good phone
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 7, 2022
Hi Haistenmom,
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with your device turning off and connectivity. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone unexpectedly powers off
Screen turns off while using Galaxy phone or tablet (samsung.com)
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached some links that should help with your device turning off and connectivity. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone unexpectedly powers off
Screen turns off while using Galaxy phone or tablet (samsung.com)
Samsung phone has poor signal and cannot use data or make calls
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 5, 2022
Posted by: Baru
from tempe
Expertise:Intermediate
[This review was collected as part of a promotion.] Recommended. Great overall phone. Good performance and a nice camera.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on December 5, 2022
Posted by: Sirenita
from Keizer, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this when it came out and i absolutely love it, the size of the phone, camera quality, the new features and how easy-to-use has come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 5, 2022
Posted by: Mistafixit609
from NEW JERSEY
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I've had yet from Samsung. I will never buy anything but a Samsung phone. The best!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet. Very fast
on December 5, 2022
Posted by: Youdontknowrecords
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] Wow what a great experience. I love the texture on the back of the phone. Really great screen. Fingerprint is very quick.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned
on December 4, 2022
Posted by: Debsue1111
I have had my phone for almost 2 months now . Still finding new things it can do ! Love this phone - has plenty of room for everything !
Written by a customer while visiting Samsung US