Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
3
Some unwelcome changes to OS
on December 12, 2022
Posted by: JohnB
I've had my S22 for a couple of weeks now. The operating system is different from my former Galaxy S8. A couple of things changed that I don't like. If I turn on 'Do not disturb,' it greys out all the colors when it is activated. I don't like that and I find no way to change it; that did not happen with my S8. I just tried adding a new phone contact from a phone call I had. I tried many times to add it to my contacts by selecting the number and choosing to add it. None of them worked. I had to go to Contacts, tap the Add icon and then manually type in the number and the name. It should be much easier to add a contact when you have a phone number in the Recent calls. It was with the OS on my former S8.
Response from Samsung USBy Bethany, Social Commerce, December 15, 2022
Hi JohnB,
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. At Samsung, we value your feedback as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Support. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Speaker problem
on December 11, 2022
Posted by: Gene
from Puerto Rico
Expertise:Expert
I bought 2 months ago and start gibing problems with the speaker. All the audio hear distortionated. In calls or messages. I try off/on and sometimes works, sometimes not.
Pictures so far, are great
Pictures so far, are great
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It good
on December 10, 2022
Posted by: Yeahthatsme3
from Spanish Fort, SF
Expertise:Beginner
[This review was collected as part of a promotion.] I can't belive it! It's so good that if I had a Apple I would be sad.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great after Android 13
on December 10, 2022
Posted by: GetKnifty
Expertise:Intermediate
[This review was collected as part of a promotion.] Thought this phone was just okay until the Android 13 update which almost doubled my battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Forever Phone
on December 10, 2022
Posted by: Crabb
from Dallas, TX
Expertise:Expert
I love my S22 +, I previously had a Galaxy Fold 3 and it was cumbersome for my needs. I have an active job and the S22+ is more easily to use while at work. I like the feel and weight of it. Hopefully, this will be my forever phone. Great job!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good one phone
on December 9, 2022
Posted by: Nawuia
from UT
Expertise:Expert
[This review was collected as part of a promotion.] I used 6 mon, it's a good one for Samsung phone. I will upgraded to the s23.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great user experience
on December 9, 2022
Posted by: Abra
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Great phone and its abilities are amazing. More than I need but im glad to have them if I need them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on December 8, 2022
Posted by: Maumeemom
from Gibsonburg ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So far, so good. Just got about a week or so ago, like that it's a little smaller than my S20
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US