Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Average customer rating
4
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
668
4 Stars
292
3 Stars
120
2 Stars
97
1 Star
108
50%of customers recommend this product.
(
176 out of
351)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 128GB (Unlocked) - Phantom Black
Customer Rating
4
I love my Galaxy S22!
on January 25, 2023
Posted by: WhitneyMyLove
from Grand Rapids, MN
I needed a phone with lots of storage and a good camera; Samsung really delivered! Before I made my purchase, I shopped around for other brands and decided this was the phone for me.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Downward Trend
on January 25, 2023
Posted by: cbrown2300
from North Richland Hills, Texas
Expertise:Expert
Battery drains fast. The phone will never lay flat, the camera lens area has a plastic ridge. No 3.5mm jack. Ear buds pretty much the norm. Never liked the Bixby button.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hi Cbrown2300,
We appreciate your review of the Samsung Galaxy S22. Your assessment is valuable as we strive to bring our consumers the best in product design and functionality. I've attached some links that should be aide with the battery life of your device. Also, some links that show how to customize and turn off Bixby. Feel free to reach out to Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
How to turn off Bixby on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy S22. Your assessment is valuable as we strive to bring our consumers the best in product design and functionality. I've attached some links that should be aide with the battery life of your device. Also, some links that show how to customize and turn off Bixby. Feel free to reach out to Samsung Support for additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
How to turn off Bixby on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone except the short battery life
on January 24, 2023
Posted by: Ash2023
I like the galaxy phones. Its pretty basic and easy to use. The only thing that sucks is the battery life. I had my old galaxy for 4 years so of course the battery was getting old. This new model however holds poor batter life just the same. It was a shock to get a new phone and the battery situation didn't improve
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 24, 2023
Posted by: Shend
from Kosciusko, MS
Enjoying my S22+! Looking forward to getting the next one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not in love
on January 24, 2023
Posted by: Phoneisok
Had for about 2 weeks now. Not in love at all. Battery life is worse than my old s10+ was. Screen is super small and the fact they dont give you a charger is crazy
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help increase the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help increase the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
S22 - no big deal.
on January 24, 2023
Posted by: walnut cove
Expertise:Intermediate
I traded in my S9 for a S22. I miss my S9. S22 battery seems to drain quicker, they've removed the O2 and heart rate app and putting all the buttons on one side of the phone is annoying. If I try to shut the phone down it seems I have to get rid of Bixby (who needs this?) and take 4 screen shots before I get to the shut down screens. 5G - big deal, 4G worked just fine for my purposes.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 25, 2023
Hello,
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue bringing our consumers the best in product design and functionality. I've attached some links that show how to customize and turn off Bixby, as well as various ways you're able to power off your device. Feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
How to turn off Bixby on your Galaxy phone (samsung.com)
Unable to power off Galaxy phones without a Power key (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22. We appreciate your feedback as we continue bringing our consumers the best in product design and functionality. I've attached some links that show how to customize and turn off Bixby, as well as various ways you're able to power off your device. Feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Customize the Side key or Bixby key on your Galaxy phone (samsung.com)
How to turn off Bixby on your Galaxy phone (samsung.com)
Unable to power off Galaxy phones without a Power key (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on January 22, 2023
Posted by: Happy S22 User
Bought the S22+ to replace my S10 last year and I have enjoyed the enhanced features very much. Great phone for sure.
Written by a customer while visiting Samsung US
Customer Rating
5
great features and bright camera and videos that
on January 20, 2023
Posted by: mafi
from ghana
Expertise:Beginner
when i use it i get easy data and download my favorite games
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US