The Galaxy S24 is perfect if you have small hands. It is very light and fits perfectly in my hand so that I feel confident when using it where there is a hard surfaced floor. It is sleek and beautiful. The performance is perfect as usual with all Samsung phones. It has enough features for all my needs. It fits nicely into my small cross body bag without being too large or heavy. I am very pleased with it and would certainly buy it again. Thanks Samsung for providing a smaller phone for us gals!
I wish they would have kept it the same size as the S10E. Also, the styling is more square on this one like they are trying to mimic an I phone. If I wanted an I phone I would have bought one. This is the smallest phone Samsung has available. Please know that the entire population does not want a large phone. If I could get a brand new S10E I would. This S24 is ok, but not hitting it out of the park.
Response from Samsung USBy R&R Team, January 14, 2025
Hi Tiki, we appreciate your feedback on your Samsung Galaxy S24. We are happy tohear you are overall pleased with the features and capabilities of your new device. We understand that the enhanced size from the 5.8 inch display of your previous device to the 6.2 inch display will take some time to adjust to the feel in your hand. We hope you'll reach out to us again in the future with questions or additional feedback on any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
I thought the camera definition was going to be better.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Hi there Secret, thank you for your feedback on your Samsung Galaxy S24. We completely understand how important your phone is to you every day, and we are so happy to hear how pleased you are with the enhanced features. We would love nothing more than to help you capture the best possible photos and videos on your device. We have provided links to a few articles to help you if you are experiencing blurry or dark photos. We have also shared a link to the full device manual to help you with the different settings of your camera. Lastly, we have provided a link to the Samsung Support Team if you have any questions or you continue to experience this frustration with your device. We appreciate you being a Samsung customer. -Elizabeth Galaxy phone or tablet camera does not focus on the subject https://www.samsung.com/us/support/troubleshooting/TSG01001297/ Galaxy phone or tablet photos and videos are blurry or dark https://www.samsung.com/us/support/troubleshooting/TSG01001424/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Phone is so sleek and great. Fast response to touch, great camera, only thing I notices was that if dies almost as fast as my last one that was 4 years old. The battety does not last long at all and im wondering if somethings wrong with it.
Response from Samsung USBy R&R Team, December 18, 2024
Hi there Chelsea, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are so thoroughly enjoying all of the features and functionality of your new device. If you are not seeing an improvement to the battery life after a short period of time, we have provided links below to help you troubleshoot the battery of your device at your convenience. We have also shared a link to the Samsung Support Team and warranty information if this experience continues and you would like assistance with a claim. We appreciate you being a Samsung customer. -Elizabeth Get the most out of your Galaxy phone or tablet battery https://www.samsung.com/us/support/answer/ANS00078987/ Apps are draining battery on Galaxy phone or tablet https://www.samsung.com/us/support/troubleshooting/TSG01001388/ Galaxy Battery - Optimization https://www.samsung.com/us/support/galaxy-battery/optimization/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info
I had to return it because of over heating I was very Disappointed.
Features
1
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, September 24, 2024
Thanks for reaching out, Selam. We appreciate you reaching out to let us know how you feel about the Galaxy S24. One of the standout features of the S24's display is the Vision Booster, which ensures optimal color and contrast, even on the brightest of days. This means that whether you're indoors or outdoors, you'll always enjoy a clear and vibrant viewing experience. In terms of performance, the Galaxy S24 comes equipped with the latest Vapor Chamber, which has been enhanced to be even bigger than before. This, coupled with an improved heat dissipation system, ensures that you can game at peak performance without worrying about overheating. Whether you're engaging in intense gaming sessions or running demanding applications, the Galaxy S24 is designed to keep up with your needs. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. If you are still or ever experience your device heating up, check out the link attached for options to help keep your devices at their normal operating temperature. For any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10002887/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus