Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
3
Always messing up
on November 13, 2023
Posted by: Jayjayj
[This review was collected as part of a promotion.] The charger port steady has a mosture detected when it dosent, the phone wont let me set up voice mail att says that theres nothing that should be causeing it. Its fast and somewhat reliable
Value
3
Response from Samsung USBy Social Commerce, November 17, 2023
Hey there Jayjayj,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from an unexpected monsoon, or dropping it and shattering the screen while bringing in your groceries. With over 700 authorized repair locations nationwide to take your device to, we work hard to get you back to what you love doing most in life. Samsung devices will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A popup message will display in the event a charger is plugged in while moisture is present in the charging port. When you have the available time in your schedule, please review the article that I have linked below titled, "Moisture in water-resistant Samsung phone or tablet's charging port." It contains some helpful troubleshooting steps to help you resolve the popup message that you have been seeing on your device. If you would like further assistance after reviewing that resource, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001449/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone behind on the bus, having it stolen from your briefcase, getting your phone soaked from an unexpected monsoon, or dropping it and shattering the screen while bringing in your groceries. With over 700 authorized repair locations nationwide to take your device to, we work hard to get you back to what you love doing most in life. Samsung devices will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A popup message will display in the event a charger is plugged in while moisture is present in the charging port. When you have the available time in your schedule, please review the article that I have linked below titled, "Moisture in water-resistant Samsung phone or tablet's charging port." It contains some helpful troubleshooting steps to help you resolve the popup message that you have been seeing on your device. If you would like further assistance after reviewing that resource, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001449/
Written by a customer while visiting Samsung US
Customer Rating
5
Skeptical at First
on November 13, 2023
Posted by: Mouse7305
[This review was collected as part of a promotion.] This is by far the best phone I've had thus far and I've had a lot of phones. I was skeptical of the s23 because my z flip was, junk but I'm pro samsung now. I use it for streaming, surfing, and checking email, paying bills and shopping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST PHONE EVER.
on November 13, 2023
Posted by: Morticia3
[This review was collected as part of a promotion.] Using the Samsung S23+ has been a game changer especially for my streaming and photography uses. The biggest perk of this phone is the surround sound on it, the crisp view of the camera and the ability to near by share if you need to quickly. The fun fact of this phone is while using the camera you can aim it to the moon and get a clear view presenting the craters and all. If you haven't gotten this phone yet, well you are in for a treat ! Highly Recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice. No problems
on November 13, 2023
Posted by: Galaxyuser
[This review was collected as part of a promotion.] Normal use. Some messaging, calling, and a little camera use. Very little gaming. Has treated me very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone amazing picture quality
on November 13, 2023
Posted by: Chepe6
[This review was collected as part of a promotion.] This phone works well loads fast but the part I'm most impressed with is the picture quality. I took photos of the night sky and they were incredible. Overall this phone was a great purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is sturdy, stylish, and takes great pics
on November 13, 2023
Posted by: Deeday76
[This review was collected as part of a promotion.] I have had Samsung smartphones for the last 5 years or so and I have few complaints. I absolutely love the camera on my S23+...the wide zoom captures a whole arena. I only wish I could have splurged for the stylus. I really miss that feature on my upgrade but otherwise, no complaints. Plenty of storage and ways to use phone to organize your life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Yes, phone has great features.
on November 13, 2023
Posted by: Chris01
[This review was collected as part of a promotion.] Yes of course at this point eveyone knows Samsung makes the best phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone
on November 13, 2023
Posted by: VikingWarlord36
[This review was collected as part of a promotion.] Overall great features, my only complaint is the battery life and how quickly it drains without using the power saving mode.
Value
4
Written by a customer while visiting Samsung US