Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
4
Very good phone but not perfect
on November 13, 2023
Posted by: y0guk1988
[This review was collected as part of a promotion.] overall I like the phone. Looses cellular network sometimes. I wish the battery would have about 30% more capacity. I don't mind bigger weight.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23
on November 13, 2023
Posted by: SuperSuper
[This review was collected as part of a promotion.] I use my devise for many things it's my backup for work even though my company furnishes one. While it takes my company phone longer to download or search if I'm in a hurry I break out my trusty android and bam it's done. I use it to stream movies , videos , music in my truck while I'm driving with android auto.it is quick easy to use and I have no problem using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some features I like
on November 13, 2023
Posted by: Kali38
[This review was collected as part of a promotion.] I use my phone for work. They say it has longer battery life. I would disagree. The screen is not bright enough. No plug in for headphones.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Salutations Kali38,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I am linking a few articles below to help resolve what you have described to be experiencing with your device's battery life. The titles to those articles are, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Although the Galaxy S23+ lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your cup of tea. I have also included your device manual below to help you become better acquainted with the settings and features of your Galaxy S23+. You can adjust the screen brightness according to lighting conditions or personal preference. From Settings, tap Display. > Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. > Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. * If Adaptive brightness is disabled, tap Extra brightness to increase the maximum brightness. This uses more battery. ** You can also adjust screen brightness from the Quick settings panel. Let us know if you would like additional assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I am linking a few articles below to help resolve what you have described to be experiencing with your device's battery life. The titles to those articles are, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Although the Galaxy S23+ lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your cup of tea. I have also included your device manual below to help you become better acquainted with the settings and features of your Galaxy S23+. You can adjust the screen brightness according to lighting conditions or personal preference. From Settings, tap Display. > Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. > Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. * If Adaptive brightness is disabled, tap Extra brightness to increase the maximum brightness. This uses more battery. ** You can also adjust screen brightness from the Quick settings panel. Let us know if you would like additional assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S22+
on November 13, 2023
Posted by: Angeleyes0517
[This review was collected as part of a promotion.] Absolutely love this phone! It has a lot of storage and runs fast! Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has descent features
on November 13, 2023
Posted by: Smasr08
[This review was collected as part of a promotion.] This device is good for streaming. It has a lot of memory. I download a lot of stuff(apps) for school and work and never have to worry about memory. It also have good battery life. The pictures are great too.it has the wireless charge option. You can also use it as a battery charger whether wireless or wired. It think it is a pretty nice device overall.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Hi Smasr08,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying all that the Galaxy S23+ has to offer you! Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. We're always here to help in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying all that the Galaxy S23+ has to offer you! Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. We're always here to help in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Clear pictures, audio is awesome
on November 13, 2023
Posted by: Apryldz87
[This review was collected as part of a promotion.] My phone is great I can watch movies or live TV anywhere I go, the clarity is unreal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable phone to hold, fast, great features!
on November 13, 2023
Posted by: LouisG
[This review was collected as part of a promotion.] I love taking pictures I especially like the low light, "Nightography" shots. I get great shots everytime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on November 13, 2023
Posted by: TheHot1ne
[This review was collected as part of a promotion.] I really just love everything in about this phone for starters. I love the Smart View because I love to mirror my phone to my television. I also love the speakers. They are so loud and clear and it sounds awesome when my phone is connected to my car. They are so loud and clear and it sounds great when my phone is connected to my car.
I really cannot pin point one specific thing because I just love this phone overall.
I really cannot pin point one specific thing because I just love this phone overall.
Value
5
Written by a customer while visiting Samsung US