Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
2
S23 plus phone
on December 12, 2023
Posted by: Djajtjjj
[This review was collected as part of a promotion.] Very slow and battery does not last long. Also loses signal all the time. I work across the street from a US cell and most of the day no signal
Value
2
Response from Samsung USBy Social Commerce, December 13, 2023
Howdy Djajtjjj,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23+ has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty awesome, right? For your convenience, I have included a few links below with articles for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your network connection. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23+ has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty awesome, right? For your convenience, I have included a few links below with articles for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your network connection. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on December 12, 2023
Posted by: Wickkedjeep
[This review was collected as part of a promotion.] I use it for video ,social media & for work .
It is easy to use and has the features I need .
It is easy to use and has the features I need .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone with Nice One UI
on December 12, 2023
Posted by: Mrk1418
[This review was collected as part of a promotion.] Awesome smooth and sleek phone. Very nice UI and color options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 12, 2023
Posted by: ImariPV99
[This review was collected as part of a promotion.] The camera is great for photos that you get to mess with. The games are great for the one that you're interested in, even seeing the quality at the frame rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for anything you need.
on December 12, 2023
Posted by: Peachfire
[This review was collected as part of a promotion.] I work as a delivery driver & this phone has been a life saver when it comes to the needs I have in particular.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 12, 2023
Posted by: Lovethisphone
[This review was collected as part of a promotion.] Love the screen, quickness, and functionality of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and works great!
on December 12, 2023
Posted by: Peelee
[This review was collected as part of a promotion.] I meanly use this phone Almost like a computer. I do a lot of business tracking, personal tracking, and social media. if it's well on my hand and is easy to use. everything seems very accessible. my only complaint is that, it is bloated a bit with my service provider's apps. I also don't like that Facebook has so much access to it. I do wish that there was more security features on the phone, and the RCS chat does not always work. It works well and connects very well with my earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The camera is top tier
on December 12, 2023
Posted by: Anna1121
[This review was collected as part of a promotion.] I love to stream all social media outlets. This phone allows me to do two, things at one time . I like to stream law & Order SVU, while I play solitary at the same time.
Value
4
Written by a customer while visiting Samsung US