Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
5
Awesome Phone
on March 15, 2023
Posted by: Spolem
[This review was collected as part of a promotion.] I cannot find anything negative to say about this phone. It is just amazing and the camera is phenomenal.
Written by a customer while visiting Samsung US
Customer Rating
1
Very Unhappy
on March 15, 2023
Posted by: MissmyS9
[This review was collected as part of a promotion.] Its like i took a step backwards. Can't even set different notifications for emails and messages. Att group Can't even figure it out. Numerous times i have to restart the phone because my text messages stop and my phone goes directly into voice mail. Just what i need while i am on call for work!!
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi MissmyS9... Thank you for your review of the Samsung Galaxy S23+. Your thoughts are appreciated as it ensures we remain innovative and improve on the designs and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link that should help you customize notifications on your new device, also one to help concerning your text messages. Please don't hesitate to reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Control app notifications on your Galaxy phone or tablet (samsung.com)
Messages on Samsung phone are slow, do not send, or cannot be received
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Galaxy S23+
on March 15, 2023
Posted by: Happycustomer
[This review was collected as part of a promotion.] I use my Galaxy S23+ to record TikTok videos, take pictures of my grandson and record notes in meetings. The sound quality is great and I love the color (lavender). I use my phone for business and personal conference calls and I take it wherever I go.
Written by a customer while visiting Samsung US
Customer Rating
3
S23+ - Ok Phone
on March 15, 2023
Posted by: Van727
[This review was collected as part of a promotion.] The S23+ is ok. Coming from a Note 9, I knew it would not be as feature packed as the Ultra version, which I am fine with since I don't need those extras. What bothers me the most is losing these options: ability to have an SD card for storage, a headphone jack (yes, I was using it on my Note 9 and is why I held off on "upgrading" until I had to as I don't like earbuds), and most importantly no charger included.
For the most part, I am fine having the S23+.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hi Van727... We appreciate you taking the time to review the Samsung Galaxy S23+. We value your feedback as we continue to innovate and improve on the design and functionality of our products. Your device is compatible with a USB-C Headphone Jack adapter, which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. Type-C Headphones also would work perfectly. I’ve attached the links below for them, as well as Samsung Support. Please feel free to reach out if you need additional assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The Awesome S23+
on March 15, 2023
Posted by: Mia365
[This review was collected as part of a promotion.] I have had the S23+ phone for about a month now. It was very easy to set up and is easy to navigate. I use it for taking pictures (the camera is fantastic - very clear and great pics), apps such as Facebook and Audible, texts, phone calls. The processing speed is very fast and the battery life is excellent. Overall, I love this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Samsung ever!!!!
on March 15, 2023
Posted by: Tom22044
[This review was collected as part of a promotion.] Samsung 23+ is another evolution of this product. To those who choose other vendors, I look forward to seeing you again on your return to the greatest brand, and the perfect product, Samsung Phones!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has been excellant so far.
on March 15, 2023
Posted by: NanaMary
[This review was collected as part of a promotion.] The charge lasts longer and I like the brightness of the picture.
Written by a customer while visiting Samsung US
Customer Rating
5
All about the S23+
on March 15, 2023
Posted by: AprMarKle01
[This review was collected as part of a promotion.] This phone really is the best. Crisp picture, long lasting battery and the volume is perfect if you like music as I do
Written by a customer while visiting Samsung US