Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
5
Great features and camera
on May 22, 2023
Posted by: Joshua1996
I buy this phone like 4 month ago and the only thing i have to say is a beautiful phone i like everything how feel and the camera are awesome, i love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Went droid
on May 20, 2023
Posted by: SamsungForever
[This review was collected as part of a promotion.] I use my phone for work and personal use and previously had been a lifelong user of a fruit related company. I had been through four phones in 15 months from my prior phone of choice. Enough was enough I got frustrated with sneezing on my phone or having it in my pocket while working out and slight condensation from trying to be healthy causing me to have to replace the phone for "moisture damage". I kid you not... Thankfully I had insurance on my phone but $400 with $100 deductible and 15 months was unacceptable. So I took the plunge and went Android and chose this Samsung phone. Well I'll be honest moving from one operating platform to Android has been worse than my divorce this phone is like The incredible hulk. No longer do I have to worry if I set my phone next to the stove top and I am boiling water to make sweet tea that my phone will have water damage. No longer do I have to worry if I drop my phone out of my hand that pieces will fall apart inside it. This is by far The best built and toughest phone I have had since the brick phone I had in my truck in 1994.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23 plus
on May 20, 2023
Posted by: Alfre1
[This review was collected as part of a promotion.] It is a very good product, I can recommend it, I liked it too much and I would like to go one more.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23+
on May 19, 2023
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I had got this phone for my wife and she loves it she had the s10 and the camera is ten times better
Written by a customer while visiting Samsung US
Customer Rating
3
Few hitches but lots of great features
on May 19, 2023
Posted by: Newadvetures
[This review was collected as part of a promotion.] My family and I switched from iPhone to Samsung and are struggling with lack of a few features.
1. Location sharing on all time. We use this as a added safety feature because we travel so much and in case of emergency we can locate each other.
2. I have a disability with audio sensitivity. Certain tones and voices are triggering. The ability to change navigation and phone voice to male is essential
3. Voice to text is wacky. 8 out of 10 the text is completely wrong.
It is an adjustment switching but if the above things were addressed it would be much easier and safer for us.
1. Location sharing on all time. We use this as a added safety feature because we travel so much and in case of emergency we can locate each other.
2. I have a disability with audio sensitivity. Certain tones and voices are triggering. The ability to change navigation and phone voice to male is essential
3. Voice to text is wacky. 8 out of 10 the text is completely wrong.
It is an adjustment switching but if the above things were addressed it would be much easier and safer for us.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 23, 2023
Hey Newadventures, we appreciate you sharing your feedback on your Samsung Galaxy S23+. We understand as a parent and having a family how important the safety is to you. We also understand how much of a learning curve there can be when switching operating systems and device manufacturers. We have provided below a link to the full product manual available and the Samsung Support Team should you need further assistance. With the location sharing, inside the maps app you can adjust the settings to share your location in the app itself as well as adjusting the voice to your liking. We also have a link below to help you with the voice to text option. We appreciate you being a Samsung customer and are here to help at any time if needed. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Reset Bixby
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Reset Bixby
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 18, 2023
Posted by: Rachcrouch
[This review was collected as part of a promotion.] I really love this phone. The customization is great and the 📷 is quality. I love the battery and it's adaptability.
Written by a customer while visiting Samsung US
Customer Rating
5
It does not wait.
on May 17, 2023
Posted by: iDontKnowWho
[This review was collected as part of a promotion.] Everything responds insanely fast. It does not wait. All it does is do.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 17, 2023
Posted by: Bighud
[This review was collected as part of a promotion.] Everything works great phone easy to use,easy to navigate through.
Written by a customer while visiting Samsung US