Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
3
The S23 is better than my S18.
on May 31, 2023
Posted by: Fiitman
[This review was collected as part of a promotion.] It is a good phone, but battery life is very limited.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hey there Fiitman, we appreciate your feedback on your Samsung Galaxy S23+. We completely understand how important it is for your device to stay charged all day. This device comes with a 4700 mAh adaptive battery that is designed to learn your usage habits and make consumption adjustments after a short period of usage. If this isn't the case for you we have included links to the Samsung Support Team, and warranty information for your device to help you resolve this difficulty. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on May 31, 2023
Posted by: Kayre18
[This review was collected as part of a promotion.] This was my first "plus" phone and its the perfect size for someone with little hands that wants a bigger phone. It runs well, graphics are great. No complaints!
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade choice
on May 31, 2023
Posted by: Fletch69876
[This review was collected as part of a promotion.] I love my choose of going with the s23+. This phone has a much nicer screen and they continue to improve the camera quality, which was already fantastic. I highly recommend this phone to everyone. My one and only complaint is that Samsung did away with the 3D audio from its older models, still a decent speaker.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy upgrade from S9+
on May 31, 2023
Posted by: GalaxyInMyPocket
[This review was collected as part of a promotion.] I use my phone a lot to stream various video streaming services and a lot of Spotify to my vintage stereo system through a bluetooth receiver. The camera is definitely an upgrade from the already great S9+ camera. Otherwise seems very similar to the S9+.
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures and easy to use phone
on May 31, 2023
Posted by: 12345678
[This review was collected as part of a promotion.] Very easy every day use. Camera is used daily. Facebook. Messenger. Calculator and email . Apps r easy to use
Written by a customer while visiting Samsung US
Customer Rating
5
S23+ is a great phone
on May 31, 2023
Posted by: cptyang
[This review was collected as part of a promotion.] I use my phone for everything.
Love everything about the new S23+ phone. It's fast and easy to use.
Love the flat screen and the battery life is fantastic.
Love everything about the new S23+ phone. It's fast and easy to use.
Love the flat screen and the battery life is fantastic.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic smart phone
on May 31, 2023
Posted by: Tomk11
[This review was collected as part of a promotion.] I use this phone for personal and professional work.
The accessing and refining searches are very fast.
The photographs are of impressive quality. I have used 4 of the past products and very impressed by the new advancement.
This works great for my zoom calls!!!
The accessing and refining searches are very fast.
The photographs are of impressive quality. I have used 4 of the past products and very impressed by the new advancement.
This works great for my zoom calls!!!
Written by a customer while visiting Samsung US
Customer Rating
1
Microphone was not working properly.
on May 31, 2023
Posted by: olman944
[This review was collected as part of a promotion.] I probably would have kept it if everything worked.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 1, 2023
Hey Olman944, we are grateful to you for sharing your thoughts on your Samsung Galaxy S23+. Without knowing if you have gone ahead and returned your device, we can say that we have great resources to assist you with any difficulty you experience with your device. We have provided links to the Customer Care+ Team, the Samsung Support Team, and the full warranty information for your reference. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US