Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
5
Works as expected, no complaints
on August 21, 2023
Posted by: Ahhhhhhhhhhhhhhhhh
[This review was collected as part of a promotion.] Pretty good, not much different than the previous few models
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features in an amazing came
on August 21, 2023
Posted by: Anna229
[This review was collected as part of a promotion.] I use my phone and everyday life with taking pictures. Sending text messages and making phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best at finding a cell signal
on August 21, 2023
Posted by: Chadmac
[This review was collected as part of a promotion.] Also when the phone says 5g or 5g uc it loads like 90's home internet very slow. Definitely not as happy as I should be, battery life ok. Camera is pretty darn good. Screen quality is nice and phone is durable. Call quality is ok.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Greetings Chadmac,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please be aware that 5G availability in some areas may be limited. However, more and more 5G infrastructure is being built, and each carrier will have 5G available in more cities as time goes on. Please feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00083184/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please be aware that 5G availability in some areas may be limited. However, more and more 5G infrastructure is being built, and each carrier will have 5G available in more cities as time goes on. Please feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/answer/ANS00083184/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the photos
on August 21, 2023
Posted by: Kiki921
[This review was collected as part of a promotion.] Photos and the library, ease of transferring from previous device. Very vivid color, love the phone color. Ease of connecting to devices via bluetooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
better than iphone
on August 21, 2023
Posted by: haricot
[This review was collected as part of a promotion.] I love my Samsung because of the freedom I get over what i got on my iPhone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
about phone
on August 21, 2023
Posted by: zerotozero
[This review was collected as part of a promotion.] everything is great except for the speaker loudness on the bottom phone next to the charging port.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 21, 2023
Posted by: DaBoss428
[This review was collected as part of a promotion.] Phone has amazing camera quality. Battery lasts me all day long. Love the accessibility features on the phone like high contrast fonts etc. Nice size to the phone and it feels really high quality. Nice weight to the phone and everything works as it should. The phone loads everything very quickly and rarely gets hot. I greatly recommend this phone to anyone looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade!!
on August 21, 2023
Posted by: LezQ82
[This review was collected as part of a promotion.] Love the camera and the amount of space on the phone. No worries of overload!!
Value
5
Written by a customer while visiting Samsung US