Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
4
Samsung galaxy s23+
on August 21, 2023
Posted by: Hanzo10
[This review was collected as part of a promotion.] Very good phone. Decent battery life, nice camera and screen. Would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is very weak
on August 21, 2023
Posted by: Hassan
[This review was collected as part of a promotion.] Very good in everything unless battery life and speaking sound
Value
3
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Aloha Hassan,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time in your day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23+'s battery life. Without having more details available regarding what may be going on with your audio, I suggest reaching out to Samsung Support when you have the time to conduct some troubleshooting on your device. Feel free to contact Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you ever need help troubleshooting your Galaxy devices. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time in your day, please take a look at the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." These articles may help you fully resolve what you have been experiencing with your Galaxy S23+'s battery life. Without having more details available regarding what may be going on with your audio, I suggest reaching out to Samsung Support when you have the time to conduct some troubleshooting on your device. Feel free to contact Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you ever need help troubleshooting your Galaxy devices. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love it to the moon
on August 21, 2023
Posted by: Sassyaxe82
[This review was collected as part of a promotion.] I love everything about it and it's so fast I wouldn't ask for a different device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!!!
on August 21, 2023
Posted by: LColby0214
[This review was collected as part of a promotion.] I use my phone for work ( I'm a delivery driver for Dominos and use it for deliveries) and to keep in touch with friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than what I was expecting
on August 21, 2023
Posted by: Dididsdiaz
[This review was collected as part of a promotion.] Let me begin by saying the battery life of this phone is amazing! I used it a lot! I used to have the s21 and I had to charge it twice a day! But this one I charge it once every two days and to fully charge it takes less than 1 hour. I love it!
The size is just what I wanted it! The camara is great, even at night. It's really fast and I just love it. I'm really happy with it and super recommend it!
The size is just what I wanted it! The camara is great, even at night. It's really fast and I just love it. I'm really happy with it and super recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Spot On Again!
on August 21, 2023
Posted by: SeeingSpots
[This review was collected as part of a promotion.] Got my Samsung S23 Plus a few months ago. First off, setup was a breeze from my S20 Plus! Took just a few minutes to link up and transfer everything over. This phone is quick! The resolution quality is phenom! I can go for a whole day and still have more than 50% battery life and that's with using my phone for work and personal biz. I'm probably partial as I'm a tried and true Samsung fan, but the S23 Plus is Spot On. My only pause for thought here is it took a call to tech support to get my Bluetooth issue resolved but that was a fairly easy fix.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone
on August 21, 2023
Posted by: Galaxy2
[This review was collected as part of a promotion.] I absolutely love my phone. The camera is amazing. I use my phone for everything including scheduling and finances
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 21, 2023
Posted by: MJHuff
[This review was collected as part of a promotion.] Like most, my phone is my lifeline... I use it for my side job instead of my laptop, and just my normal daily calls/texts/emails, or social media/internet/gaming when bored. I haven't had one complaint about my S23+ since buying it!!
Value
5
Written by a customer while visiting Samsung US