Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
5
Great phone
on August 21, 2023
Posted by: 01211976
[This review was collected as part of a promotion.] The size and preformance is the best all my family had apple devices, I got buds, tablet, watch all Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional product and style for my use.
on August 21, 2023
Posted by: Storm2031
[This review was collected as part of a promotion.] I love taking walks and pictures of my surroundings and the s23+ helps with that. The phone is sturdy but I'd still recommend a case as with every glass phone. Overall the phone is excellent for me with its powerful camera and reliable battery life so that I can go on walks for hours while listening to music or podcasts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
WONDERFUL PHONE!!
on August 21, 2023
Posted by: Maehymm
[This review was collected as part of a promotion.] Not only are the speeds fast, but the pictures are crystal clear! The processor works for what I need it to and makes for a great phone. I love Samsung and am always bragging about this phone. I've used the galaxy series for so long, it's the only one I'll use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing and super fast
on August 21, 2023
Posted by: fayaza
[This review was collected as part of a promotion.] the phone is super fast, great battery and excellent response time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone it's eazy to use
on August 21, 2023
Posted by: Novaone
[This review was collected as part of a promotion.] The hole experience with this phone is very eazy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product, underwhelming software
on August 21, 2023
Posted by: JRHJ510
[This review was collected as part of a promotion.] It works well enough, but the software needs more time in the oven. For instance, if I try to close an app by opening the switcher, the animation will bug and I will need to try again multiple times. The battery drain isn't bad, but not great either. Overall just a regular phone.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 22, 2023
Salutations JRHJ510,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Having too many windows open on any device will slow down your processor unfortunately. This is most likely why you may be experiencing the lagging that you have described. For your convenience, I have included some links below to help you get the most out of your Galaxy battery's life. Please take the time to review them when you have the opportunity. If you would like additional assistance after reviewing the provided resources, do not hesitate to contact Samsung Support.
Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Having too many windows open on any device will slow down your processor unfortunately. This is most likely why you may be experiencing the lagging that you have described. For your convenience, I have included some links below to help you get the most out of your Galaxy battery's life. Please take the time to review them when you have the opportunity. If you would like additional assistance after reviewing the provided resources, do not hesitate to contact Samsung Support.
Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use. Great battery life.
on August 21, 2023
Posted by: BrewJosh
[This review was collected as part of a promotion.] I use it mostly for work - which is at a brewery - so a lot of Sensory work. DraughtLab App makes that a breeze.
I also walk around a ton, and am a nerd, which is a great combination for Pokemon Go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was easy to use with many features to browse.
on August 21, 2023
Posted by: Danemach
[This review was collected as part of a promotion.] For talking, browsing, streaming videos
Thank you.
Thank you.
Value
5
Written by a customer while visiting Samsung US