Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
5
First brand new phone
on September 11, 2023
Posted by: Must1do
[This review was collected as part of a promotion.] I have been using Galaxy phones for several years. Always buying refurbished or just older versions. When this phone was being released I decided to jump in! I had been saving to buy a newer phone and thought why not? I deserve a new phone And I can pay for it. And itb2as pricey! No matter, I had been saving up specifically for a phone and this one is well worth the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone, easy to handle, and takes notes with.
on September 11, 2023
Posted by: E92NONVTEC
[This review was collected as part of a promotion.] I love the way I can save things and not worry about remembering passwords or usernames for important things. I'm forgetful so to even think about switching to another carrier is not a chance. I love my Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome!
on September 11, 2023
Posted by: cia1209
[This review was collected as part of a promotion.] This device is good for streamming. The camera takes very good pictures and the phone takes pretty good clear video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Light and easy to hold, beautiful photography
on September 11, 2023
Posted by: SAM1985
[This review was collected as part of a promotion.] Light and easy to hold, beautiful photography and the battery is the best
Value
3
Response from Samsung USBy Debra, Social Commerce, September 18, 2023
Hey SAM1985,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are ecstatic to hear that you have been enjoying the full functionality of your amazing cameras as well as the awesome battery life on your Galaxy S23+. Please do not hesitate to contact Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are ecstatic to hear that you have been enjoying the full functionality of your amazing cameras as well as the awesome battery life on your Galaxy S23+. Please do not hesitate to contact Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S23+!
on September 11, 2023
Posted by: MelsS23
[This review was collected as part of a promotion.] I love this new phone! It's battery never fails, great graphics when watching shows, movies, YouTube or emails! The pictures are always perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is good but brittle
on September 11, 2023
Posted by: Tyaknot
[This review was collected as part of a promotion.] My phone runs great but is very fragile. I dropped it once and it shattered the screen and the back as well as all 3 lenses.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 15, 2023
Howdy Tyaknot,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired helps you get back to what you love doing most in life. That is one of our highest priorities. Our partners at UbreakIfix are also available for your repair needs! Please reach out to Samsung Support if you would like further assistance or if you have any additional feedback to share with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired helps you get back to what you love doing most in life. That is one of our highest priorities. Our partners at UbreakIfix are also available for your repair needs! Please reach out to Samsung Support if you would like further assistance or if you have any additional feedback to share with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on September 11, 2023
Posted by: Kirsten
[This review was collected as part of a promotion.] Great for everything when it comes to streaming or for whatever you need it for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S23+ bigger screen, more memory, longer battery
on September 11, 2023
Posted by: larson603
[This review was collected as part of a promotion.] I wanted to try a phone that was a little bigger, so I traded my S22 for an S23+. I was a little concerned it might be too big, but I've been incredibly pleased. For me, it's the perfect size, and the additional battery life and onboard memory is much appreciated since I carry most of my music library with me. And, like every other Samsung Galaxy I've owned since my first S6, the phone is customizable, essentially waterproof, and trouble-free. It's the best phone on the market, bar none.
Value
5
Written by a customer while visiting Samsung US