Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
3
It's great smooth and good size
on September 21, 2023
Posted by: Jsins5
[This review was collected as part of a promotion.] Overall a great phone very fast charges quick a size sleek design and a great user friendly experience
Value
3
Response from Samsung USBy Debra, Social Commerce, September 22, 2023
Good day Jsins5,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying the full functionality and all of the features that the Galaxy S23+ has to offer! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying the full functionality and all of the features that the Galaxy S23+ has to offer! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share any additional feedback with us regarding your purchase. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 21, 2023
Posted by: Bri3656
[This review was collected as part of a promotion.] I use my phone fir everything I would normally use a computer for it is much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 21, 2023
Posted by: Zack129
[This review was collected as part of a promotion.] I love the new s23plus, I use to have the s10e so it's definitely alot faster internet is faster! Gaming is on a whole new level processor keeps up perfectly keep up the good work samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
COOL TELE PHONE
on September 21, 2023
Posted by: Comebackkid53
[This review was collected as part of a promotion.] This phone is great for watching TV shows and sports. Recently, we switched from a cable TV service to YouTubeTV & love the picture quality and clarity. My only issue is when I'm on the phone talking, the voice volume is NOT loud enough. This is my reason for only 3 stars. Otherwise it seems to be a great phone.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 22, 2023
Greetings Comebackkid53,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with the audio of your Galaxy S23+ and without being able to ask you any follow up questions to what you have shared with us, I recommend reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with the audio of your Galaxy S23+ and without being able to ask you any follow up questions to what you have shared with us, I recommend reaching out to Samsung Support at your earliest convenience for further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on September 21, 2023
Posted by: Maria500
[This review was collected as part of a promotion.] I absolutely love streaming, playing bideo games and the taking pictures. So love all the features as a bonus for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had yet
on September 21, 2023
Posted by: Jacyn9
[This review was collected as part of a promotion.] I ABSOLUTELY LOVE THIS PHONE!! ❤️
The camera quality is absolutely amazing, it's fast and sooo smooth to run just about any game or app.
The camera quality is absolutely amazing, it's fast and sooo smooth to run just about any game or app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with minor issues
on September 21, 2023
Posted by: Daffodils
[This review was collected as part of a promotion.] The only thing I have noticed is that I have my apps set to auto download but it isn't working. In addition to that the device itself I have had manually update it several times and I have barely had it for a week. I liked it better having the prompts and reminder to update my device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's overall good!
on September 20, 2023
Posted by: SpongeTanos
[This review was collected as part of a promotion.] I like the smooth feel of the device, it's rigid on the outside and yet it's comfortable. I have little to no issues with it. I love the native 120hz refresh rate, it makes the experience a whole lot better, and the camera quality is unreal. I could set an exposure and I can capture stars in the sky! I can also capture really dark nighttime photos. It comes with alot of storage so you can have a mixture of games and photos and never run out of space! And the quality updates that come out every so often make me reassured that my phone is the best that it can be at all times. Plus the fingerprint sensor is fast but super accurate, so is the face recognition. I've fell in love with using the bubbles feature, I like having messenger style chat conversations in apps that don't natively support it. It makes the device a whole lot easier. I also use bixby all the time for changing music and asking questions, 99% of the time the dictation if my voice is accurate so I don't have to worry about repeating myself to the phone when voice typing. Overall 100% recommend the Samsung Galaxy S23+!
Value
4
Written by a customer while visiting Samsung US