Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Average customer rating
4.8
(3,221 Reviews)
Rating breakdown 3,221 reviews
5 Stars
2,650
4 Stars
470
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB (Unlocked) - Cream
Customer Rating
5
Good for gaming good picture quality
on November 13, 2023
Posted by: F2goo200
[This review was collected as part of a promotion.] It's great for gaming when I'm playing fortnite on the go I never need to worry about performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S23 Plus Phone
on November 13, 2023
Posted by: Boxerpupsrulemylife
[This review was collected as part of a promotion.] Use for everything. Has been freezing up lately not happy with that. Could take better photos. Battery life has really gone down. So all in all not real happy with it.
Value
2
Response from Samsung USBy Social Commerce, November 16, 2023
Aloha Boxerpupsrulemylife,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your bag, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a look at the article titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps that you can take that may help you resolve what you have been experiencing with your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your bag, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Take a look at the article titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps that you can take that may help you resolve what you have been experiencing with your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
Product works well
on November 13, 2023
Posted by: Nickname
[This review was collected as part of a promotion.] I like my device. Easy to use. Love the camera. Haven't had any big issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life on this phone is amazing
on November 13, 2023
Posted by: Bozofd393
[This review was collected as part of a promotion.] The phone is great. It's not too big, has a great picture, camera, phenomenal battery life. It's easy to use and navigate through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great! Love it!
on November 13, 2023
Posted by: LoveitSM
[This review was collected as part of a promotion.] I love this phone. It's great for videos, movies, social media, note taking and projects for school. It has a big screen and the capability to drag and move thing for device to device. Camera takes awesome pictures too. Big fan. Will always put my money on Samsung for the win!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a terrific phone that covers all your need
on November 13, 2023
Posted by: Katie223
[This review was collected as part of a promotion.] The phone is terrific foe watching movies streaming.musiv and day to day use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best on the market!
on November 13, 2023
Posted by: VCWrewards
[This review was collected as part of a promotion.] I use my Samsung for everything! It is very fast, it connects to my other devices easily and I'm able to use multiple apps without it being slowed down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still finding new things!
on November 13, 2023
Posted by: 3rdCoast
[This review was collected as part of a promotion.] It's great! I'm still finding new options, functions and apps for this phone that I never knew about!
Value
5
Written by a customer while visiting Samsung US